ComplaintsforChip Wynn Jeep
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Complaint Details
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Initial Complaint
04/20/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I purchased my 2016 Dodge Challenger from Chip Wynn Motors in ******** ** in January, 2022. 3 months later (April, 2022), my car breaks down on the interstate and is blowing out coolant. And the coolant is filled with what’s known as “stop leak”. Which is used to improperly repair a coolant leak. I called Chip Wynn and they told me that they had zero knowledge of stop leak being used, and that their “certified mechanic” never noticed. They said since they don’t use stop leak, they aren’t responsible and there is nothing they can do. I paid $37k for a nice used car, only to have it break down on me 3 months later. And they will not stand behind their vehicle.Business response
05/11/2022
We have been in contact with Mr. ****** and have picked his car up from him, we have it in our shop to diagnose the issue.
Thanks,
****** ********
***** ******* * **** **** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.