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Find a Location

Heartland Capital Investments, LLC has 1 locations, listed below.

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    Business ProfileforHeartland Capital Investments, LLC

    Portable Buildings
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.86/5stars

    Average of 171 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/12/2020

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Heartland Capital Investments provides affordable rent-to-own alternatives for your storage shed and carport structure needs.

     

    Products & Services

    Portables Building, Carports, Storms Shelters, Play Sets, Greenhouses, Livestock Shelters, Chicken Coops, Gazebos

    Business Details

    Location of This Business
    1104 Paris Rd, Mayfield, KY 42066-3328
    BBB File Opened:
    4/23/2015
    Years in Business:
    16
    Business Started:
    8/5/2007
    Business Started Locally:
    8/5/2007
    Business Incorporated:
    5/18/2009
    Accredited Since:
    2/12/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Chris Burnett, Owner/Member
    • Mr. Michael Ross, Accounting Manager

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/27/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    My thoughts for a future potential customer, perhaps heartland/bli simply doesn't take payment arrangements if an account becomes 60 days past due. If they do, my attempts at doing so have been unsuccessful and now I'm threatened with repossession. I understand the importance of paying your bills on time, and do accept fault in this matter. I just wish there was an alternative to the situation when the person who entered into the contract is trying to get there account current to avoid losing the buildings they're renting to own from the company. Anytime I call the 1800 number I'm told I have to make both payments in full and then they will work with me on the current due obligations. If anyone has any idea of a person to contact to discuss this situation I would be extremely grateful.
    Read More

    Customer Reviews

    171 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Suzanne P

    1 star

    09/19/2023

    I have had medical issues and funds are tight. My son in law was helping me but his 8 month old daughter had to have surgery and he was out of work I told them this but they continue to text, email me and mail me threatening repo. I opted out of text messages but they keep sending them I wish I had never bought this building from them.

    Heartland Capital Investments, LLC Response

    09/21/2023

    We are sorry to hear of the financial stresses you are experiencing. Unfortunately, in accordance to the signed rental contract you have with HCI, if payments are not made, the unit will need to be returned. The continuous communication we are sending you is important to ensure you are aware of the process and to give you the opportunity to make a payment before repossession takes place. If you would like to have the unit picked up, we can do that. Please call, text, or email us back to make arrangements.

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