7 Customer Reviews
Review from Donnella L
1 star06/27/2024
This law firm is a joke. We hired them in September 2023 after being Hit by a lady while we were on our motorcycle, thank God we’re alive Our attorney Chris has delayed everything they’ve got my settlement check. I requested direct deposit and he told me it would be three days and now after four days he’s telling me it’s going to be another possible week. My husband had his check overnighted to him and he had no problems, but I have done nothing but have issues with this attorney. He would not contact me, all communication was done on my part. If I did not reach out to them I heard nothing very poor business practice.Review from Jeff H
2 stars11/11/2023
We have reached out to them and it has been over a year, since our accident. Very bad communication, we have tried and tried to reach them and after the receptionist and sends us to Jami.B*****, it goes straightforward to vioce mail. My husband and myself are looking for updates and how soon this will come to a end. I will always be hurting, since the accident and our doctor has filled out the papers that has stated. Did we go wrong or is there a lack of communication between the two parties. If we just have a update, we would be more relax then we are now.Review from Brittnay S
1 star08/11/2023
Communication is completely horrible . It’s to the point now they just hang up when I call. I started off with Elizabeth and ended up with Rick . He was able to raise the offer number but since then it’s always a hassle trying to reach him. It’s been a frustrating experience dealing with this law firm . Answers to my questions when they arise is all that I need to assure that I picked a company who cared . But it’s been complete opposite.Review from Kimberly G
1 star06/07/2023
I'm beyond livid about this company. They did not at all keep us updated on my deceased brothers case. They decided NOT to even finish the recreation scene. They made $40,000 to do legit nothing. They haven't sent us anything we've asked for. I have to keep emailing or calling to get any kind of answer. Everytime you email it's oh I'm out of the office today. It's excuse after excuse and they made MORE money out of this case then anyone. And sadly we just been asking for information that they still haven't seemed to send us. They definitely take advantage of you, and really shouldn't be in business. It's sad to see the way they have done my deceased brother. And promise I'll make sure everyone i know NEVER uses them..
Isaacs & Isaacs Personal Injury Lawyers Response
06/12/2023
We want to apologize for how this experience affected you, Kimberly. We are very sorry for your loss. We'd like to talk to you more about this; the attorney on the case will be in touch with you. If you would like to reach out to us, please don't hesitate to call us at (800)800-8888.Review from Darla R
1 star05/03/2023
I did all the work. They lost everything I sent. Pictures, paperwork. They even called me to ask the name of the investigator that they sent. Then when they got the judgement and didn't think the person had insurance, they called and told me I had to figure out how to collect. Then I got paperwork work from the defendant lawyer with the insurance name on it. Then they wanted to take the case back. Out of 2500.00 settlement all I got was 1000.00. what a rip off!!! Would never recommend this law office!!!Isaacs & Isaacs Personal Injury Lawyers Response
05/16/2023
Darla, we're very sorry about your experience. This situation was clearly frustrating to you, and we're glad you brought it to our attention. We will investigate this and will reach out to you. If you would like to contact us, call us at (800)800-8888 and ask for our COO, Kathy Lobb.Review from Lisa W
1 star02/10/2023
Jason Pride is our attorney he has neglected our case. We have been more than patient. He doesn't return our calls. He hasn't fought for us I'm out of patience I want another attorney. One that will return calls when he says and one that will do something. The only thing that I can think it is, the case isn't enough.Isaacs & Isaacs Personal Injury Lawyers Response
02/13/2023
We're sorry about the communication issues you've described here, Lisa. You shouldn't have to deal with these frustrations in addition to dealing with your case. We'd like to help fix this if we can, so we will have Jason reach out to you today/tomorrow about this issue.Review from Veronica A
1 star02/04/2022
Philip ***** is our lawyer. I feel he has neglected our case. We call no answer. I usually receive a text after I hang up saying, “I will call you back, in a meeting” and we never hear anything! I’ve been in this lawsuit for 7 years now and it’s still not finished! We’re obviously not a priority. Maybe our case isn’t worth enough!
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