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CafePressAbout
Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:In the Matter of RESIDUAL PUMPKIN ENTITY, LLC, a limited liability company, formerly d/b/a CAFEPRESS, and PLANETART, LLC, a limited liability company, d/b/a CAFEPRESS.
On March 15, 2022, the FTC, in a complaint, alleged CafePress is in violation of Section 5(a) of the Federal Trade Commission Act that CafePress failed to implement reasonable security measures to protect sensitive information stored on its network, including plain text Social Security numbers, inadequately encrypted passwords, and answers to password reset questions. The matter is still pending. For more details, click here.
About This Business
Products and Services
Years in Business: 15
Business Details
- BBB File Opened:
- 8/11/2006
- Business Started:
- 8/1/2010
- Business Started Locally:
- 1/1/2014
- Business Incorporated:
- 12/13/2013
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Plant Art LLC
- Business Management:
- Mr. Will Liang, Corp. Controller
Additional Contact Information
- Principal Contacts
- Mr. Will Liang, Corp. Controller
- Customer Contacts
- Mr. Will Liang, Corp. Controller
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- American Express
- Discover
- MasterCard
- PayPal
- Visa
- Store Card
CafePress accepts credit cards, PayPal, CafeCash and CafePress.com gift certificates as payment. We accept Visa, MasterCard, Discover, American Express and check cards (if they are connected with one of the major credit card companies listed above).- Refund and Exchange Policy
Refunds
CafePress.com offers a 30-day satisfaction guarantee on all products. If you would like to return an item for a refund, please fill out our return request form. We will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable.
For returns, fill out our contact us form online and select “Exchange/Refund” as the reason for contact.Exchanges
CafePress.com offers a 30-day satisfaction guarantee on all products. If you would like to exchange an item for a different one, please fill out our exchange request form. We will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable.
For exchanges, fill out our contact us form online and select “Exchange/Refund” as the reason for contact.- Business Categories
- Cards and Gifts
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