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Business Profile

Major Appliance Dealers

Chenoweth Appliances
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Betty Jo M

    Date: 06/01/2025

    Best place to buy any appliance, Wayne Lyon's don't stop until customer is happy. Bought A/C unit small issue he took care of it and Fast! I just want to say thank you.For service, price friendly people this is the place to go!! BJ Metzinger

  • Susan h

    Date: 07/25/2024

    The current space for my dryer is quite small, requiring the removal of the washer first. The technician was kind enough to replace the washer hoses(free of charge) commenting that they were in “nasty” condition, which I appreciated at the time. However, this seemingly considerate gesture turned into a nightmare.
    The next day, we discovered that the valve connected to the washer hookup was leaking, causing water to continuously spray all over the wall, floor, the back of my washer, and the brand new dryer. I promptly called Chenoweth Appliances and spoke with Kristen, who seemed confused about the leak and questioned why the hoses had been replaced during a DRYER installation. She then insisted that the issue was due to our old valve and was not their responsibility. She seemingly brushed it off and said they would send someone out…the delivery guy… to look it at…
    At this point, I was very frustrated and asked my husband to call. He tried to explain the problem, but Kristen said she didn't appreciate being “talked down” or “ his attitude” and quickly directed us to the owner's voicemail…. Which was full and we were disconnected. There was no yelling, cussing, or name-calling involved—just a straightforward account of the problem caused by their installation. Kristen, your lack of empathy to understand that, yes—we aren’t in the cheeriest of times because of all the WATER DAMAGE, ceases to amaze me.
    What followed was a complete lack of accountability and zero follow-up from anyone at Chenoweth Appliances. As a small business owner myself, I had hoped for better service by shopping locally, but this experience has changed my perspective. The numerous disclaimers on their website should have been a red flag.
    Now, I'm left with a hefty plumbing bill due to their negligence and poor customer service. Buyer beware—I regret to say I won’t be supporting this small business again. Next time, I'll be taking my business to Lowe's or Home Depot.

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