Customer ReviewsforTaylor Homes

Taylor Homes is absolute trash. We have been “working” with them for 2 years. And my house is still not done. They have screwed us left and right. We are going on our 4th construction manager. There has been a 5,000 apartments built before our house. I’m talking started after and is done before our home. We moved our family for MI to TN and ended up having to go back because they keep screwing us over. They have even blocked me from social media cause I keep posting the truth about this garbage company. This has been the worst experience of our lives. We will be moving forward with a lawyer.

Signed build paperwork to start Sept 2021. Moved in June 2023. Builder Superintendent out of Tennessee, with company Taylor told us we would have him for a year ONCE WE MOVED IN and now he's no longer with Taylor. A new new construction supervisor came out ( Sept 18th 2023 ) and looked at the serious items still not completed and started to look into them. He also pointed other serious issues as well. I understand he's no longer with the company. This makes over 8 different build superintendents, to include going back to the same guy that we started with that we've had to deal with in the last 2 years. I don't want to go into detail, at this time, I just want these items fixed and somebody to start responding to our very serious concerns, for the Safety and Security of my family and I. These items need immediate attention and have been for long time. I'd like to reiterate this home build is in TENNESSEE.

We started with Taylor Homes in April 2021. By November 2022, it was finally ready to move in!!! We chose the Peercy model to build. Upon move in, which we didn’t officially move in until February 2023, we found massive amounts of lighting coming through doors throughout the house which resulted in hundreds of flies. Everywhere. They also manage to find their way through the windows screens as well. With that being said, we are still missing our bathroom screen window and was told it was delivered and will not be replaced. We also were told the sliding glass door does not come with a screen, so we’re missing that as well. The basement steps, nail pops everywhere. The drywall finishing is horrible. We’re currently being told some lights we’re missing aren’t included in our package. I’ve been given 3 diff explanations for that. We’ve been through 5 superintendents. Currently working w Jim. About every wall in the home is crooked or bulging. They install dead switches that go to nothing. The laundry room layout is the worse I have ever seen. Our basement had mold which they did pay to treat. Overall it was a very slow build. Too many supervisors being swapped (which is a huge red flag). Crooked and bulging walls. Very, very high employee turnover rate. They always asked to sign off on the finish so the bank would release the money, but the city inspector would not, until it was at standard, so everything started getting rushed to get done towards the end. The time to build is completely unacceptable. We had about $10,000 of ‘just in case’ money Taylor Homes required and they blew through that in the first few months of building which left no money in the end for any other mishaps. Over all, do your own research. We sure did not and we should have. All of the BBB complaints are legit and similar to everything we have experienced. You will get the run around. Look elsewhere first. Ask around. Do research. Taylor has a reason for everything and you will always be wrong.

We have been waiting almost 18 months for our home to be built. We get a lot of lip service from the building supervisor and no one will speak to us at the corporate office. We are on our 4th building supervisor and we are tired of being lied to.