14 Customer Reviews
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Review from Carriers C
5 stars03/15/2023
QP Capital, Dawn Caldwell, and Carol Fields have been a blessing. The whole staff is amazing. Always ready to answer questions, help with payments, basically doing whatever they need to so that we can run our business smoothly.Review from Randy D
5 stars03/15/2023
I been Dealing with Qp Capital when I first started my trucking business and I can say they give you 110 % to make sure you’re happy when you call in they already no who they talking to. Great customer serviceReview from Warren W
5 stars03/08/2023
I have to admit I have an amazing & excellent experience with Qp Captial especially Ms Dawn Caldwell & Brittany They offer & give great service.Review from Cleatris B
5 stars03/08/2023
Chris and the QP team are caring, awesome and whenever we call they help lead us in the right direction. Chris makes all of our questions so easy to understand. Chris, Yuri, and Carol. ThanksReview from Robert T
5 stars03/08/2023
Chris Stromburg was amazing. He got us setup before our authority was active. Having factoring locked in and knowing we would get paid fast was a huge benefit. Every invoice has been paid and available in my account in under 24 hours. I would highly recommend Chris and the entire staff at QP to anyone!! Sorry if I misspelled your name Chris!!Review from Stacy H
5 stars03/07/2023
Working with Allen Wright has been a pleasure. Communication is a big priority for me, especially in the trucking industry, so when I heard from Allen before I had a chance to email him, I beyond impressed. Thank you for all your help and looking forward to working with you again. Stacy H.Review from Byron G
5 stars12/07/2022
Byron "Gilyard Logistics LLC" My guy Matt at Qp Capital along with Carol and Yuri and the rest of the Qp Capital team, have been absolutely awesome in all aspects of assisting me in my newly ventured Trucking, Factoring and Accountant need for Gilyard Logistics LLC!!!! You guys are the best!! Keep up the great work!!! ByronReview from Shannon G
4 stars11/17/2022
This team is great, love the fact they are close to home just in case i ever have an issue. They are welcoming and really walk you through all the services they offer, If you're looking for that small town family feel with the dedication to you as an individual owner and your company this is it. I couldn't have asked for a better team being so green in the business.Review from Russsell Transport LLC
1 star10/20/2022
Petty thieves best describes QP Capital. Held me hostage by filing on my UCC before we had a contract and had to give them $500 to release it when I decided to go with a different company. Had my suspicions when all 5 of their reviews were about how nice the people were and never mentioned doing business with them. here today, gone tomorrow.
QP Capital LLC Response
10/21/2022
Mr. *******, we apologize you are unsatisfied. We have also responded to your 1 star ********** review. 100% client satisfaction is our goal and it appears we came up short here. The $500 fee is our TONU (truck order not used). You had us set up your entire account, which unfortunately has a cost associated with it. We explained this to you before, during and after the onboarding process. Our monthly contract has a $0 buyout after you factor your first invoice. So if we aren't the best fit for your company, you can leave at any time with $0 in buyout fees incurred to you. All we ask is for the chance to show you how great we are. Unfortunately, we never received that chance. We wish you the best of luck, please feel free to reach out to us if you think of anything we could have done differently.Customer Response
10/21/2022
This is simply a lie and I have documentation to prove it. "IF the client wishes to terminate the UCC-1 financing statement without utilizing a factoring transaction a $500 fee will be assessed to cover the costs incurred by QP Capital as a result of applicant's withdrawal." This is from a copy of the application form you sent me once I was nice enough to explain that we had decided to use someone else. In my opinion, this borders on the line of holding one hostage. Who wants to do business with a company like that? Furthermore, I never authorized you to set up my account or move beyond the application process. I simply showed interest in factoring, and you assumed it was a definite prior to a contract. In fact, your salesman sent me the "Big List" of brokers stating that you don't usually send it before becoming a client. There is not just two sides of a story here but a blatant effort to obscure the facts with your comments.QP Capital LLC Response
11/17/2022
Mr. R******, I believe your response outlines what we attempted to explain to you multiple times. It clearly says if you wish to terminate a UCC-1 without utilizing a factoring transaction a $500 fee will be assessed to cover costs. You signed for this and had it disclosed multiple times, then had us setup your account. Once again, this fee does not apply if you utilize just one factoring transaction, which you did not. If you are not satisfied on our month to month contracts after factoring just one load, there is a $0 buyout. This is exactly like a TONU (truck order not used), once again we wish you the best.Review from Shaffers 24 Hour Towing & Recovery
5 stars12/22/2021
Brittany & the whole team at QP Capitol is very professional, quick at responding, and great to work with!QP Capital LLC Response
12/30/2021
Thank you Shaffers! It has been our pleasure to be part of your team. Thank you for your continued patronage and we look forward to working together more in 2022! Brittany has been an incredible asset and she deserves all the recognition she is receiving.
Customer Review Rating
4.64/5stars
Average of 14 Customer Reviews
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