Business ProfileforCentral Kentucky Auto Glass

I had spoken to a couple other places to have a front windshield replaced on my old farm truck. Seen CKAG on the news in Lexington doing a story about storms, so I thought to call them on Wednesday. He answered all my questions with no hesitation or acting as if I was being any trouble. I had surgery on Thursday, so I couldnt remember what day he was supposed to come. I asked my daughter on Monday if he had come and she said no, so I called him. Turns out there was a bit of confusion because of him having another 2004 GMC to do at the same time (problems of massive windstorm that came through). He was SUPER apologetic and promised to be out the very next day. He definitely followed up with his promise. Today is Monday of the following week. I finally was able to drive, so I drove my old farm truck. The window looks amazing. They did a perfect job, and I can say that because of having a well known popular company do my old Scion years ago. That window looked horrible and leaked. It was never right, so I never wanted to use the safe again. This is why I was glad to find Central Kentucky Auto Glass. I went in my yard today, because they came to my house to replace my windshield. I noticed my antenna had been forgotten to be put back on and a piece on my truck was broken. This man offered to buy me a completely new piece to put back on my old farm truck. Honestly, I am not even 100% positive that his employee broke the piece (I mean the truck is 19 yrs old), but he did not even question me at all. I take that to be the best honor imaginable in a business. I was not going to make him pay for a piece on an old truck that may not have even been his fault, but it was nice that he offered with no questions asked. He even sent me a gift certificate because of my trouble with the antenna and apologized, because he is adamant his employees will do a wonderful, detailed job. I will continue to do business with him and recommend him to any and everybody I know.

Thank You very much for the kind words we are glad we could help and clear the air! Hope you have a great day!!!