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      Country
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          Find a Location

          Big League Roofers has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Big League Roofers

              2901 Richmond Rd Suite 140-273 Lexington, KY 40509-1771

              BBB Accredited Business
            • Big League Roofers

              10492 Bluegrass Pkwy Louisville, KY 40241

              BBB Accredited Business

            Business ProfileforBig League Roofers

            Roofing Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/1/2017

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Big League Roofers has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Big League Roofers

                2901 Richmond Rd Suite 140-273 Lexington, KY 40509-1771

                BBB Accredited Business
              • Big League Roofers

                10492 Bluegrass Pkwy Louisville, KY 40241

                BBB Accredited Business
              BBB File Opened:
              5/10/2017
              Years in Business:
              8
              Business Started:
              12/1/2015
              Business Incorporated:
              2/15/2017
              Accredited Since:
              5/1/2017
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Wolfe Restoration, LLC
              Hours of Operation

              Primary

              M:
              Open 24 Hours
              T:
              Open 24 Hours
              W:
              Open 24 Hours
              Th:
              Open 24 Hours
              F:
              Open 24 Hours
              Sa:
              Open 24 Hours
              Su:
              Open 24 Hours
              Business Management
              • Mr. Riley Wolfe, Owner
              Contact Information

              Principal

              • Mr. Riley Wolfe, Owner

              Customer Contact

              • Mr. Riley Wolfe, Owner
              Additional Contact Information

              Phone Numbers

              Industry Tip

              BBB Tip: Hire a trusted roofing contractor to repair, replace roof

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/03/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              On July 21, 2021, we procured an estimate from Big League Roofers for gutter replacement and roofing, the total eventually amounted to $39,707. This was significantly more than the original $32,241 quote. Beyond this unexpected expense, the situation has further deteriorated due to serious issues that have been left unaddressed by Big League Roofers: 1. Our new roof, installed in December 2021, began leaking by May 2022, necessitating a complete roof replacement. The root cause was identified as improper insulation by Big League Roofers. 2. Despite being under warranty, the newly installed gutters began leaking in March 2023, causing damage to our feed room ceiling. Despite repeated attempts to contact the company and arrange repairs, our concerns have been largely dismissed. Our recent inspection reveals potential mold and mildew issues in the ceiling due to this unresolved leak. When reaching out to Big League Roofers regarding these warranty-covered issues, their responses have been defensive, often attempting to deflect blame or responsibility. No solutions or commitment to repairs have been provided. The absence of response from Big League Roofers and their refusal to honor a warranty has put us in a critical situation where damages may escalate, leading to more financial strain on our end. 1. We were initially quoted $32,241 for the project but have already spent $61,689.50 on the project in its entirety. 2. The issues we faced were caused by the very solutions Big League Roofers provided. 3. The company has refused to honor their warranty and rectify the damages caused by their own faulty work. We urgently request the Better Business Bureau's assistance in resolving this matter and ensuring we don't incur further expenses on a project for which we've already paid significantly. We also hope this serves as a warning to potential customers about the pitfalls of engaging with a company that does not stand by its work. Requesting repair or refund of $6,361.81.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Anna M

              07/07/2023

              We had a roof installation project with Big League roofers in spring. It was a storm damage situation and they came to the house and covered the damage at a timely manners. The process was easy and they took care of negotiations with insurance. The installation was completed in 2 days and they did a good job. There were a few areas on the side we were not completely satisfied with and they returned quickly and fixed the area. The manager of the project was easy to reach and he quickly get back, listen to my concerns and sent workers to redo the area. Great company and I would highly recommend it.

              Local BBB

              BBB serving Greater Kentucky and South Central Indiana

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