ComplaintsforMaxx Rail Diesel, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I dropped my truck off June 28th of this year for an assessment of my transmission. **** conveyed that he thinks it needed a new transmission and quoted me $8,000 and some change and stated he needed $6,066 down to order a new transmission and get the repairs going. My mother issued him a check for $6,500 and he cashed it. I still do not have my truck back. I try calling his shop, texting him and as of the past two weeks have not received any response. When I go by his shop, during normal business hours there is no one there. At best, I would revive correspondence from him in 2-3 week intervals saying he was going to have it fixed in a couple days. But it’s been over 5 months now.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
6602 Dixie Hwy
Florence, KY 41042
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.