3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Mark G
1 star10/20/2022
I was led to believe they had a no fee checking account, but if you go over by $5.00, they charge you $35.00, So one of the bankers said there would be no fee with overdraft protection. That was not true, Overdraft protection means they will pay it up to a certain amount, but you still get charged a fee for your account to draw from a loan you set up. I will be changing banks, that got me again for $22.00Review from Carrie M
1 star02/07/2022
Kimberly ******* in the Tulsa branch breached the bank's confidentiality standards by sharing my account information with other family members. The bank lacks customer service and I have experienced first-hand that the bank not only discusses private client information as a point of conversation in the bank between employees but also with others outside the bank. The bank operates a business atmosphere of suspicion and lacks customer focus.Review from Stephen S
1 star05/20/2021
This bank will randomly change its terms of your accounts and start charging you service fees. I had over $7000 in my account when they decided it was in my best interest to change me over to a checking account that they could charge $6.00 services fees per month. Equity bank has done this to my savings account and now checking account. They did not notify me before hand. Consumers beware.
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