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Find a Location

Patriot Heating & A/C, LLC has 1 locations, listed below.

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    Business ProfileforPatriot Heating & A/C, LLC

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 27 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/5/2013

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Heating, Ventilation, Air Conditioning, Refrigeration, & Plumbing Contractor.



    Business Details

    Location of This Business
    6546 Vista Dr Shawnee, Shawnee MSN, KS 66218
    BBB File Opened:
    7/29/2013
    Years in Business:
    12
    Business Started:
    1/11/2012
    Business Started Locally:
    1/11/2012
    Business Incorporated:
    1/11/2012
    Accredited Since:
    8/5/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jacob Kenefake, Owner
    • Ms. Erin D. Kenefake, Office Manager
    Contact Information

    Principal

    • Mr. Jacob Kenefake, Owner
    • Ms. Erin D. Kenefake, Office Manager

    Customer Contact

    • Mr. Jacob Kenefake, Owner

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/16/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    On 5/11/23 I paid Patriot Heating, A/C, Plumbing $11,469.00 to install a new Rheem heating/cooling system in my home. Less than a month later I didn't feel it was operating as it should be so asked them to return to make some adjustments perhaps. On 6/4/23 they came back and told me the problem was with the dampers and they needed to be replaced. I found this diagnosis concerning as questioned why the broken dampers weren't discovered when the system was installed. I was given a pricey estimate, $4,195, as I was with the prior system installation, so I decided to get estimates from other HVAC companies to compare. As of today, 6/16/23 three different HVAC companies have come to my house to look at my system and provide estimates for what's needed next. Every single one of these businesses found an array of problems and coding issues with the original installation! In fact, they are unable to move forward with repairing the dampers until the problems stemming from the shoddy installation are resolved. I contacted ***** ***** of Patriot after discovering these problems and he informed me everything his crew did was in compliance with code so end of story. So, I have been out thousands of dollars and stuck with a brand new HVAC not operating correctly with no recourse except shelling out even more money to have someone else clean up the mess made by Patriot.
    Read More

    Customer Reviews

    27 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Neil C

    5 stars

    12/30/2023

    Jake from Patriot arrived at my home quickly, inspected my current system, addressed my concerns, and presented a solid quote. I asked three other vendors to do the same, and Patriot’s service and quote were the best. The installation day was as expected. The final cost was exactly as expected. Highly recommend! Jake, Mike, Cody, and Ishmael are true pros. Thank you, Patriot!

    Patriot Heating & A/C, LLC Response

    01/02/2024

    Neil, Thank you, for the opportunity to assist you in your time of need! We will see you on routine maintenance.

    Local BBB

    BBB of Midwest Plains

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