Business ProfileforAll Seasons Window and Siding, LLC

We have had a terrible experience with this company. We replaced all of our windows and installed two sliding glass doors. Their quote was much higher than other bids we received, but we went with them because they promised the work would be done by the first of the year and we really wanted to enjoy our new windows and doors during the spring. The installation was pushed back several weeks and they accidentally quoted the wrong amount of windows which raised the price from their original bid. We paid the difference. Of the two sliding glass doors we had installed, one is the wrong size which creates a significant draft and neither of the screen doors has ever worked. They have sent several professionals out to asses this problem and all of them claim that the door is the wrong size and needs to be replaced and that the screen doors are basically garbage and need to be upgraded. They still have not resolved that issue. None of the employees have ever been able to make our screen doors work. It has now been almost six months and they still have not resolved these issues even though they promised a lifetime warranty and 100% satisfaction guarantee. The owner is extremely rude and hard to deal with. We would like to be compensated for our time without the use of these doors, the increase the draft is causing to our energy bill, and the days I have taken away from work to wait for a repairman to show up (including several times they never came at all after promising they would). We would also like the doors replaced/repaired so that they are functional.