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Find a Location

Midas Muffler has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Midas Muffler

      1970 E Santa Fe St Olathe, KS 66062-1611

    • Midas Muffler

      305 S 7 Hwy Blue Springs, MO 64014-3052

    • Midas Muffler

      6003 NE Antioch Rd Kansas City, MO 64119-1832

    • Midas Muffler

      6300 Nieman Rd Shawnee, KS 66203-3348

    • Midas Muffler

      7648 Troost Ave Kansas City, MO 64131-2077

    Business ProfileforMidas Muffler

    Auto Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Midas Muffler has 9 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Midas Muffler

        1970 E Santa Fe St Olathe, KS 66062-1611

      • Midas Muffler

        305 S 7 Hwy Blue Springs, MO 64014-3052

      • Midas Muffler

        6003 NE Antioch Rd Kansas City, MO 64119-1832

      • Midas Muffler

        6300 Nieman Rd Shawnee, KS 66203-3348

      • Midas Muffler

        7648 Troost Ave Kansas City, MO 64131-2077

      Location of This Business
      1970 E Santa Fe St, Olathe, KS 66062-1611
      BBB File Opened:
      7/1/1985
      Business Management
      • Pat Walton, Owner
      • Susan Blaser, Owner
      Contact Information

      Principal

      • Pat Walton, Owner

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/10/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Answered

      see Attached document

      on 7-20-2022 I took an oil change coupon to Midas that included a free tire rotation. Midas refused to do the rotation due to tires too worn down. I took the car to the Highway patrol and they said the tires were fine. I took the car to another inspection station and they said the tired were fine.

      Midas also lied about the brakes. Midas stated the brakes were fine, but in two hundred miles the brake pads began rubbing the rotors.

      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      ann h

      1 star

      11/03/2023

      They inspected my car's brakes and told me I needed brake pads and rotors, and also a caliper. They said both calipers had to be done at the same time. Have taken it to one other shop, so far, and they said no caliper is needed, that the calipers are fine. Midas wanted to charge me$525 for the calipers alone. The brakes and pads would have been another approximate $425...for a total close to $1000. I contacted the Regional Director. He only talked over me and was rude. While I was in the shop, I witness them charge an elderly man who was obviously not feeling well - $1200 for shocks and struts. I looked it up on Car Genius. This price is way too high. I also witness them telling another older man that his engine would blow up if he didn't change the oil. They also told me that I couldn't drive without a catalytic converter. That is a law enforcement concern. Not theirs. These seem like predatory practices to me. ...esp since the people involved were elderly. I'm not young either and a female.

      Midas Muffler Response

      11/08/2023

      We performed a free brake inspection on the customers vehicle and attempted to show her what was wrong. She was not interested so we proceeded to put her car back together so she could leave. As far as the other "elderly" person she is referring to, that customer has been contacted through our normal follow-up calls to confirm that they are satisfied with all the work that was done and they are.

      Local BBB

      BBB of Midwest Plains

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