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ComplaintsforHome Med-X Remodeling
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Paid $6,200 to have our whole house painted. He told us that the job was done after 3 days and after doing a walkthrough and noticing many imperfections he agreed to come back and fix them. After second time of coming out and “fixing” it we does another walkthrough and it still wasn’t fixed. He came back a third time and stated he fixed everything but he hasn’t done anything but make it look worse.Business response
12/06/2022
Home Med-X would be more than happy to come out to try to resolve this issue. The complainant agreed that the work was up to standard, but I will go back out to make sure the complainant is satisfied.
Customer response
12/06/2022
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Assumed Answered]
Complaint: ********
I am rejecting this response because: We were never satisfied with how our house was left. They came out 3 different times to try to fix the issues and nothing was resolved, if anything certain areas were worse than before. This is a new build and we have a deadline therefore we cannot keep wasting time when nothing is getting fixed.
Regards,
***** ****
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.