Customer ReviewsforBraden Roofing, Inc.

Braden responded to my call to repair a leak that had developed near the front door in my living room in a very timely manner and had his crew repair the area within a couple of days. i had had his company replace the roof on a different home six years ago--with excellent results. Braden was first referred to me by my real estate saleslady. Braden is now my "go-to" roofing company.************

Hi *****, Thank you very much for the kind words!

Excellent, skilled work by professional and knowledgeable staff. They were a pleasure to work with.

****************, thank you so much for your kind words!

From the start to today, Braden Roofing has done an excellent job from reroofing with a lot of ground work on an old roof, to the most recent repair where a tree branch rubbed the surface. I highly recommend Braden Roofing. Top notch and timely work and repair reasonably priced. Thanks!

Hi ******,Thank you for your kind words. We appreciate that very much. Please do not hesitate to call us if you need further assistance. Wish you a happy and healthy 2022!!******************************* Office Manager

Braden Roofing did a great job on my roof. They started and finished when they said they would. I am very pleased and will be referring everyone I know that needs a roof.

Thank you **** for the kind words. We appreciate them very much.

Super responsive. I get returned texts at all hours/days. Fixed an extremely difficult issue on my roof due to poor architecture. Was about the 4th roofer to look at the area and all others either couldn't fix it or required a complete rebuild of the front of my house. Highly recommend. Pricing is very reasonable as well. Braden cares a lot about what he puts out there and it shows.

Thank you for your kind words. We appreciate that very much!

Do not hire this company!! They do not stand behind their warranty. They are very unprofessional and argumentative (*******-part owner). Braden roofing installed our roof in 2017. They neglected to install it properly, leaving off a 2 foot piece of flashing leaving a gap of 2 inches for bats to enter our home. When called they couldn't find the warranty paperwork and after a week they finally got someone to come out and install the flashing and close the gaps. I contacted them to pay for the bat infestation ($650) and they refused. ******* said that the squirrels removed the 2' piece of flashing. I have not once seen any flashing laying around that any squirrel had removed. Then she said the bats removed the flashing. I would think that it would take a lot of bats to remove a 2' piece of flashing. Regardless, she argued and denied payment for the bat infestation. Such a disappointment of a company and I do not plan to ever contact them again regarding the warranty I should still have for another 8 months. Call a different company, might I recommend, KC Gutter Tech. Very professional and stands behind their work. They also know the difference between a flashing that was never installed versus a bat removing that same flashing.

You are a foul mouthed and dishonest bully.You claim that ********************* was "unprofessional and argumentative" yet your own words to her were "I hope you f*** off!", before you hung up, ending the conversation.***************************, you're a real class act.You said that you waited for a week before we had someone out. This is a lie! Your first call was on 9/17 @9:10am. ****, the crew chief went out on 9/20. Considering 9/18 and 9/19 were Sat. and Sun, we responded to you in less than 2 business days. You basically put out a public comment before getting your facts correct.Regarding the mechanics of your claim, you are blaming Braden Roofing for bat infiltration and demanding recompense...Kindly show me the part of the contract warranty where Braden Roofing warrantied against animal activity? Of course you can't. Doubt if you could find a single long time contractor who would do such a thing. Even insurance companies do not typically cover animal activity. Braden Roofing absolutely does stand by our work and warranties as evidenced by 26 years in business and customer loyalty (thousands of references available upon request!). We will bend over backwards to work with customers even if they may have a wrong headed notion about things. What we will not do is simply throw money at unreasonable people because they threaten negative reviews.So let's get this straight. We did the roof in 2017 and you had zero problems (and had nothing to say about it online) and now 4 years later you have bats in the belfry (in more ways than one, apparently) and so you assume that it is the roofer's fault? We go and do a good faith fix of something which is probably not even our fault (you're welcome!, BTW) and you then threaten to 1 star us if we don't cough up an additional $650 bucks? This is a perfect example of "reputational extortion". If we don't pay out your unreasonable demands, you will publicly slander our hard won good name. It sounds like a protection racket. Well we don't pay those, either.Ok, well have a good life (such as it is).Braden Roofing thanks our loyal long term customers who have asked to have their names included on our reference list, which now includes literally thousands of satisfied customers. This list is available upon request to any interested new customers. Just send us an email: [email protected] A. CastanerBraden Roofing "The One With the Great Reputation"

Due to hail damage, Braden Roofing replaced my roof in 2007 and 2011. They did an excellent job. Recently, I needed to have a roof inspected that my son had under contract. I called Braden, and he arrived at the home the same day. He conducted a thorough review and provided detailed information. This company is conscientious in everything they do. They care about their customers, and they want their customers to know it. They advertise that they are "The one with great reputation", and they truly are. Whenever I or any of my family members need a roof, we will be calling Braden.

Thank you very much for your 5-star review. We appreciate your support and referrals.