Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Farmbox Direct has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforFarmbox Direct

    Organic Food
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify that you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    22 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Virginia P

      1 star

      08/05/2023

      I am new and was told by my insurance that I had an addition benefit which was an OTC over the counter amount of $50 a month to purchase food but that only certain companies I could buy somethings so I looked an found farmboxrx I called and ordered a hispanic box paid $42 and *** told I would receive in 2 to3 days which was August 1st when I became eligible its been 4 days going on 5 and nothing I emailed because its says to email them and someone will get back to me. Nothing so far I asked for a refund and I will report to my insurance company. To me it seems like a scam we'll see
    • Review from Ronald T

      1 star

      06/04/2023

      It's time we really look into the ******** ****** care system. Many who recieve the so called health care who are disabled ,retired on SSI and from other insurances from work . Lets start with the direct allowances of money and where it goes .Which should in fact be going directly to care ,doctors ,medicine ect .But after ACA and in ****.s all were forced to apply into an insurance network. Which then siphons off money's to pay the ceo's of big pharma and others .If we look deeply into vendors ,contractors and follow the money we find many are at the trouph .OTC and other programs are contracted through I guess the insurance compaies and government agenicies .I feel this money is getting siphoned off from what is really needed which is quality health care . As for Farmbox rx the cost was 42 dollars per box the fruit box had very little produce and much was under ripe ,maybe worth 10 dollars and same with veggies .It was not as pictured in their ads and pictured .I agree with the idea of fresh organic produce locally grown is good for health but don't agree with over price gouging . Second money shouldnt be subtracted out to others at cost of quality health care .
    • Review from Mike V

      1 star

      04/02/2023

      No contact - no shipment- total bullshit! Ordered a week ago and theyve never=even contacted me!
    • Review from Robert R

      1 star

      03/21/2023

      If you want to pay premium prices ($7/lb averaged) and don't mind waiting 11 days to get your food (3 of those days it was on the truck), then by all means, use farmbox. All of the food was fresh, due to the 12 pounds of ice bags, except the avocado, but the wait and high expense doesn't make this worthwhile. Also, half of what they delivered, which they don't tell you the contents beforehand, does not fit in my diet. I had to give it away.
    • Review from LInda M.

      1 star

      01/19/2023

      I ordered a produce box for $42 and received almost nothing in return! What they sent was pathetic. 2 apples, 2 potatoes, 1 sweet potato, kale, 2 kiwis, 2 pears, 1 onion, 1 zucchini, and 2 oranges. This is a scam! No where near $42! I will never order from them again. Emailed them with no response. Thoroughly disgusted!
    • Review from Donna M

      5 stars

      12/02/2022

      Awesome company. Great service and excellent produce! Thank you so much!
    • Review from blake f

      1 star

      08/24/2022

      i paid fortune for it. one shipment was delayed and rotten completely. I asked for refund and they refused literally refused despite photos and the proven delay with the shipper. Still in process of credit card dispute. I paid like $10 per fruit for months and months and yet when it is there fault they will never apologize.

      Farmbox Direct Response

      08/26/2022

      We are so sorry to hear of your experience. As the terms of service that are agreed to upon sign up note, we are not able to refund for the delayed damaged box, but rather will provide an account credit for a replacement box. That credit is still available on your account and can be used to schedule a replacement any time. Please feel free to reach out if we can assist with ordering your replacement box.
    • Review from Rebecca W

      1 star

      04/11/2022

      TERRIBLE ****************************** horrible company who ought to be ashamed. my entire box was basically inedible and rotting. S*** company and s*** products.

      Farmbox Direct Response

      04/12/2022

      We are sorry to hear about your experience and we aim to make this right. We would love to make this right, we would like to offer you a free box at no charge to you. Feel Free to contact us at ************
    • Review from Marty N

      1 star

      03/01/2022

      Received a box of fruits and vegetables today and I didn't order them. In fact I had never heard of the company til I received this box. How do I handle this?

      Farmbox Direct Response

      03/03/2022

      Thank you for reaching out to Farmbox Direct. Unfortunately we were unable to locate any account under the reviewer's name. Please contact us at ************ to speak with a **************** Representative or email us at ******************************** so we can better assist you and cancel any future orders as our boxes are offered as subscription plans only. Thank you.
    • Review from Debra S.

      1 star

      02/04/2022

      I only wanted the fruit box from Farm box and I've got two apples four oranges four pairs. So anything that I peeled and it is bitter and sour .not sure what it was .. it was no bananas no grapes nothing of the sort no kiwis no cherries no plums nothing like that and all the fruit with old I was very disappointed in the order I'm going to try to order one more and if I get the same kind of box while then I'm done this is just ridiculous I can only eat certain things and the things I do eat I'd like to have them fresh.**************

      Farmbox Direct Response

      02/04/2022

      We appreciate you sharing your experience and allowing us the opportunity to make this right. Our menu items are posted on our website when you are ordering a box. Wed like to speak with you to make sure you received the correct items. Each of our boxes are curated by a nutritionist. We also take in account what is available at our farms and in season. Please feel free to contact us at ************ so we can review your account.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.