Complaintsfor4-5-6 Chevy Trucks
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Complaint Details
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Initial Complaint
12/14/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Paid in advance for parts and never received them. Tried to contact the seller and never got a responseInitial Complaint
10/12/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
On December 12, 2021 I sent a check to ******* ***** at 4-5-6 Chevy Trucks for a 1963 Chevy Custom Seat Cover. We kept in contact on Messenger until lately when I asked for a refund. He said he couldn't give me a refund cause he had money tied up in other things. I posted on ******** my issue and a lot of people had been done the same way. He wouldn't reply to their messages and never answered calls and never gave refunds. He told me in the post that he would send me a refund but I have not seen it nor heard from him. No one should be stolen from or lied to. This is not the way business should be done. I just want my refund. I have screenshots of our conversations and his replies if needed. Thanks & God BlessInitial Complaint
09/28/2022
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
I paid **** ***** $2,115.00 for a rebuilt transmission and refurbished seat for my truck back on 2/24/22 and have had little communication on the status of my order and asked for a refund but he will still not let me know what’s going on I have pictures of the transaction and all messagesInitial Complaint
06/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I paid ******* ***** $195 thru ***** for shifter rods . He never shipped them an refused to refund my money.Initial Complaint
08/10/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I placed an order with 4-5-6 Chevy in April by selecting truck parts needed and sending a $770.00 check. I was told that the latest date the parts would ship was July 16. Nothing was shipped or delivered. I requested a refund but have received no parts, refund or return correspondence from the owner ****. He will not answer email, DM's or phone calls.Initial Complaint
07/22/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I sent this business a cashiers check for $395 for a steering column on June 8th and was informed that one was available and would be sent, two weeks went by with no correspondence, I called several times and no one answered the phone again, I finally sent the owner **** ***** an email to which he replied that he had received the check and was working on it. Two more weeks went by and I asked for a return due to the lengthy time constraints, he promised it he would send it out the following week and that never happened two weeks later we finally began talking about my refund, I told him my son drove a truck and could stop and either pick up the column or refund, he accused me of terroristic threats and got drama laden, I informed him that I had read several reviews where he had done the same scenario to other customers, this business is a "Predator" I'm 70 years old and on a fixed income, means nothing to this guyInitial Complaint
06/03/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I was looking for a steering column part for my truck. The seller emailed me that they had the part and I should ****** them the money directly because it could be processed faster, I did transfer the requested amount using ******. After several weeks I asked about the part and was emailed back they are working on getting it shipped. I have sent several other emails and tried to call but phone just goes to voice mail. I originally sent the ****** in March 2021.Initial Complaint
05/21/2021
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Date of Transaction- 05/072021 $260.00 was paid for merchandise, a vehicle part. Parts not received/merchant refuses to return calls or emails. Business refuses to communicate with me about the purchase. Merchant Transaction ID: ***************** from ******
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Customer Complaints Summary
9 total complaints in the last 3 years.
0 complaints closed in the last 12 months.