Customer ReviewsforPayProTec

I do not understand why so many bad reviews because these people called me and showed me where my current 3rd party sales office was over charging me and they set me up and I love them. I am glad I listened and did the change because my billing is where it should be being that I am a small to mid sized business. I highly recommend these people to any small to mid sized business out there

THEY ARE AWFUL, CALLED UP ACTING LIKE THEY WERE MY CREDIT CARD COMPANY, NEXT THING I KNOW THEY ARE CHARGING MY BANK ACCOUNT FOR USES, I HAVE NEVER TURNED IN ANYTHING TO THIS SO CALLED COMPANY, I DON'T HAVE A CREDIT CARD MACHINE OR ANYTHING I REPORTED THEM TO *********** PUBLIC SERVICE COMMISSIONER BBB SHUT THESE TYPE BUSINESS DOWN! THEY ONLY HURT BUSINESS

I failed to do my due diligence before I signed with them. They are holding $4000 of our funds due to a clerical error about our processing limit. They could either deposit the funds into our account or refund the money to our client. They are steady asking us to provide a bank statement. We will not do that per legal counsel or banking institution. **************** is horrible. We have been in business for over 21 years and never had this problem with our other company. It is a good thing we ran them side by side as we are done with them. They want us to refund the money then send them proof we did it so they can release the funds. Just return the funds to our client. They are the worst company as no one has common sense. It would appear you would try to help your customer Us rather that make the process difficult. We were told it was a clerical error from the beginning about the limit but they refuse to correct it.

I would leave 0 stars if i could. These people are just criminals. Don't waste your time or money with them

I wish I had read the rest of these reviews before I got involved with this company. They were deceptive and miss lead me to believe their Point Of Sale merchant service machine would work with my online scheduling system It did not! The rep ****** was either clueless or a LIAR. They said they would send me a cancellation contract, and a return label, which they NEVER did. I called the supervisor daily for three weeks, but he would not answer my calls, nor would he return my calls. They continued to charge my account every month. Not even my bank could reach them! When I finally reached the **** department, I was told it would cost me $700 to cancel the contract. I had no other choice but to pay it. Run! Do not use this company. You will pay dearly. They are 100% deceptive.

04-16-23 Payprotec About 2 months ago I was contacted by payprotec telling me they could save me money. I had been with ********** processing company for about 12 years and had no issues.Payprotec said that I was paying retail (through **********) for credit card processing and that they would only charge me $1.00 per $100.00 of sales, instead of $8.00 per $100.00 dollars.It was a bit confusing changing the terminal processing from ********** to Payprotec. It was about $400.00 to get the payprotec terminal set up.After about a month I did not see any change in the cost, it even seemed more. Their statements were extremely complicated.Suddenly, I started to get scam sales and I contacted payprotec and I could see that my Fraud line Pro security was intervening and cancelling the fake orders. Payprotec also had velocity controls which would stop so many of the same attempted purchases. They agreed and we kept the terminal open.I got a couple of calls from people saying that their Cash App was getting hacked by Dansha Farms (my company) but it was stopped. These people told us that three companies were being attacked mine and two others. The cash app people were quite understanding and sympathetic.I contacted the Madison County Sheriff to advise them and to let the public know if they had cash app to change their password A few days later I received a phone call from Payprotec telling me that my gateway for credit card processing was permanently shut down.I contacted ********** that I was with for ************************************************ and opened my old terminal.Then I opened my bank account as I do every day and on 04-03-23 $3879.99 was removed from my account for processing fees. I was floored. I went to my bank, and they could do nothing. The bank said to stay with ********** as the bank uses them and they are quite reputable. what happned to velosity controls?

Horrible company. You cannot get your account closed. I would never recommend this company.

Complete scam company that uses deceptive means to gain new customers. Sales people call claiming to be from "merchant services". They claim that they have discovered you are being billed PCI non-compliance fees. They give the impression they are calling from some mediation type company that helps you lower your bills. I only found out because after signing up I got another call *********** months later!!!! SCAM AND DECEPTION. Definitely needs a law firm to start a class action lawsuit.