Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Northwest Indiana Auto Finance has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Northwest Indiana Auto Finance

      401 W US Highway 6 Valparaiso, IN 46385-7936

      BBB Accredited Business
    • Northwest Indiana Auto Finance

      1212 W US Highway 30 Schererville, IN 46375

      BBB Accredited Business
    • Northwest Indiana Auto Finance

      1050 W 81st Ave Merrillville, IN 46410-5311

      BBB Accredited Business

    Business ProfileforNorthwest Indiana Auto Finance

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/19/2018

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Northwest Indiana Auto Finance has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Northwest Indiana Auto Finance

        401 W US Highway 6 Valparaiso, IN 46385-7936

        BBB Accredited Business
      • Northwest Indiana Auto Finance

        1212 W US Highway 30 Schererville, IN 46375

        BBB Accredited Business
      • Northwest Indiana Auto Finance

        1050 W 81st Ave Merrillville, IN 46410-5311

        BBB Accredited Business
      Location of This Business
      401 W US Highway 6, Valparaiso, IN 46385-7936
      BBB File Opened:
      12/15/2017
      Years in Business:
      6
      Business Started:
      5/20/2017
      Business Incorporated:
      5/19/2017
      Accredited Since:
      1/19/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Northwest Auto Finance
      Business Management
      • Mr. Yousif Alahmad, Owner
      Contact Information

      Principal

      • Mr. Yousif Alahmad, Owner

      Customer Contact

      • Mr. Yousif Alahmad, Owner
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/05/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      My car had broken down and I couldn't fix it so I went to this local dealer and started looking at cars. I went over my options and made a decision on a 2019 ****** Kicks ** This transaction took place on 04/20/2023-04/21/2023. During the sales process I was sold a vehicle warranty contract that I was never informed about which increased the final sales price by thousands. I walked into the dealership with $500 to put down the dealership artificially inflated my down payment to $3800 to get me approved to get the car which is auto fraud. This dealership also promised to fix the broken radio they sold me the car with in which their mechanic refused to contact me about parts coming in after I called 2 separate times and visited their physical location. This dealership also attempted to commit auto fraud again by deferred down payment. After all paperwork was signed they asked for an additional $500 that could be payed at a later date to which I refused to pay to this day due to it 1. It being auto fraud and 2. They refused to hold up to their end of the deal regarding the radio. At this point the car is causing me massive financial strain at $437 a month for the payment and no insurance companies willing to insure it for any less than hundreds of dollars a month. My apr rate is $21% and I'll end up paying almost double what the car is even worth. The car was financed for in the $17000 range. The service contact (which I was never told about) brought it up to the $21000 range. And then their false down payment bumped it down to $17k again.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nikki G

      1 star

      02/29/2024

      I got a car from there in 2021 when I get the car, the check engine light came on. When I told them about the light, they told me to take it to one of their auto mechanic shop around the area which I did. When I took it there, they told me that they didnt have time to do it and to bring it back so I brought it back The light went off I guess they had fixed it but as I was driving home it came back on. I took it to the company at least 4 to 5 times to try to get the light off and still the light stayed on. They lie about the financing part they want you to lie about how much you put down on the car to the finance Company I think they need to be shut down and prosecuted for what they take people through. I even had to take my car to the ****** shop and they said it was problems with it and it will cost me over $25,000 to fix it.

      Northwest Indiana Auto Finance Response

      03/01/2024

      We are a used dealership that sells vehicles as-is, which we do have a copy of your as-is signed if you would like a copy we can provide it to you. Your vehicle does have a 3rd party warranty. This vechicle was purchased Feb 2022. At that time you were given a folder with all your paper work as well Your warranty would be in there you can use it at any certified mechanic or any ****** dealer.

       

      Local BBB

      BBB Serving Northern Indiana

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.