Business ProfileforTravel Lite, Inc.

On 9/23/22, we purchased a Travel Lite 626XSL from Duke's Automotive, LLC. Our paperwork indicates a 2023 model. Not long after purchasing the camper, we talked with our local credit union to see if we could get a better interest rate. At that time, they could not find a 2023 Travel Lite 626XSL to figure how much they could loan on it. We did not pursue the loan at that time. After using our camper, we realized we would like a different bed set up. Seeing that Travel Lite had come out with what is known as a North/ South bed, we called Duke's Automotive, LLC on 12/29/23 and spoke with a salesperson about trading in our model and purchasing a newer one. The salesperson, also, acknowledged they could not find a 2023 626XSL to give us a fair value on our camper. They said they would handle it and get back to us. After one week, we called again and left a message to see if they had heard anything. We currently have not heard anything from them, After further checking, we found that the date of manufacturing is 3/31/2022 which is located on the sticker on the back of the camper and has a delivery date to Duke's of 4/25/2022. Upon research of our own on ***************** and Associates, there is a 2022 626XSL but not a 2023 626XSL. So, is this camper a 2022 or a 2023 and have we lost a year's worth of value due to being led to believe that on the purchase date, we were getting a 2023 camper? Just being totally honest, this stems from reaching out to Duke's and wanting to upgrade our camper by purchasing one and trading ours in, but now, because of no response, we feel that there is more to this discrepancy in dates than we thought and how many more people will be affected by this. We can't get a value for our camper because it seems not to exist in this style in 2023. VIN# ***************** We filed with you guys to get help against ***** but now realize maybe the problem is Travel Lite. They wont help us either. ***** said that we got what we bought.