ComplaintsforMiller Builders, Inc.
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Complaint Details
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Initial Complaint
04/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My *********** built a new home with Miller Builders. We had serious issues throughout the construction process & our builder quickly appeared to be at best dishonest & unreliable. One example- after construction was well under way & near completion, I contacted Elkhart County regarding fears I had about the whole process & was informed the foundation of our home had never been inspected. ****** Miller did not inform us or even address this issue. He proceeded with our construction as if inspecting a foundation is not required by law. Shortly before we moved into our new house, excavating equipment dug huge 6 foot trenches around the entire house (the giant holes were left uncovered, unfilled & they were extremely dangerous). "Final Walk Thru" that happens one year after moving into a newly constructed home, promised by ****** Miller, is stated in our contract & "required" per Builders *********** of St. ****** County never happened- the Covid 19 pandemic, ongoing quarantines & shut downs did affect our "walk thru" date. At closing ****** Miller promised to replace sidewalks that were not laid properly & already crumbling plus address issues that he told us are "typical & expected" in the construction industry (bulging nails, shifting materials, etc). My *********** made numerous phone calls to ****** Miller to schedule our "walkthru", discuss the problems & repairs. We sent ****** numerous emails. I called him 3 times just yesterday, all during his normal business hours. No-one picked up the phone & no voicemail- the phone just rang & rang. We are hoping to get this resolved quickly & avoid getting our attorney involved. The following are contact numbers for both of us. I do have emails to/from *************** but have been working from my tablet, cell *************** computer. If needed I will work on it over the weekend & provide all documentation next week. ********************* ************ (cell)************ (work)******************************************** ************ (cell)
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.