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Find a Location

Downing Plumbing, Inc. has 1 locations, listed below.

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    Business ProfileforDowning Plumbing, Inc.

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/28/2016

    Years in Business: 69

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    8183 Grand Blvd, Merrillville, IN 46410-6701
    BBB File Opened:
    5/29/2002
    Years in Business:
    69
    Business Started:
    1/1/1955
    Business Incorporated:
    12/24/1991
    Accredited Since:
    4/28/2016
    Type of Entity:
    Corporation
    Alternate Business Name
    • Downing Plumbing & Heating, Inc
    Additional Contact Information

    Fax Numbers

    • (219) 942-4466
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/28/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Main Drain line that discharges water in basement was deteriorated and clogged. New line was installed along with several cleanup and a check valve points. Company had to break through foundation to install a 4" drain line and since we're having water penetration issue in that area every time it rains. Area that was penetrated in foundation wall was sealed with couple handfuls of hydraulic cement no backfill used. Complained to company and was told grade near foundation and gutter discharge was incorrect so I modified grade to pitch away from the house, applied two layer of 5ml plastic on top of that and extended gutter over six feet. Next time it rained got more water in the basement from that area. Called them again and was told soil hasn't settled. Asked them to help me. Said we'll be in touch. That was a week ago, still haven't had a response. Job cost us $8957.90. Hoping to resolve this amicably.Don't want this to be a legal issue
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jan H

    1 star

    11/07/2023

    I called Downing Plumbing on November 3, 2023 and made an appointment for the following day for someone to come out and check on a leak that I was having in my basement that was coming from the bathroom up stairs. A guy came out and assessed the situation and pinpointed what the issue was. I needed to replace the entire faucet set and bring the piping up to code. He didnt have all of the material and therefore had to set up another day that he could do the work. He stated that someone would call me on Monday,November 6th to let me know what time he would be coming back. The worker came at approximately 11:00 am on Monday and started the work. Upon completion of the job, for Whatever reason, this person wanted to mention to me about picking cotton. Anyone of African American decent would know that he was making reference to how we, as black people during slavery, was forced to pick cotton in the fields from day break to sunset. I looked at him in utter amazement because I realize in retrospect that my mind was trying to process what he had actually said to me. He stated to me and I quote I bet you didnt know I was old enough to know about that. To be perfectly honest, I thought he was old enough to know about slavery because he looked at least ten to fifteen years older than me. I still didnt say anything. My position has always been to simply ignore ignorance and stupidity. When he made it to my front door, he then made the comment that he hasnt seen any crack heads on my street. I guess because I didnt respond to his picking cotton statement, he needed to say something else. He also stated that he wont even come to the area that I live in without his gun. I definitely became afraid and wanted him out of my home. I just wanted to say, consumers, do your research and know who youre letting in your homes. The one time I didnt check a company out on the BBB website is the time I encountered an idiot. BE AWARE When someone goes low, you go high.

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