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          Derby Tickets, Inc.Com has 1 locations, listed below.

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            Business ProfileDerby Tickets, Inc.Com

            Event Ticket Sales
            BBB accredited business

            Contact Information

            400 Missouri Ave Ste 106

            Jeffersonvlle, IN 47130-3017

            Visit Website
            (844) 593-3729

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

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            Get a Quote

            Customer Reviews

            4.76/5

            Average of 17 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/10/2019

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Derby Tickets, Inc.Com is an event ticket vendor, specializing in Kentucky Derby Packages, Derby Tickets, and other area events.

            Products & Services

            Derby, Sporting & Event tickets vendor

            Business Details

            Location of This Business
            400 Missouri Ave Ste 106, Jeffersonvlle, IN 47130-3017
            BBB File Opened:
            9/9/2019
            Years in Business:
            9
            Business Started:
            8/18/2014
            Accredited Since:
            9/10/2019
            Type of Entity:
            Sole Proprietorship
            Number of Employees:
            5
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Patrick N. Osteen, Owner/Operator
            Contact Information

            Principal

            • Mr. Patrick N. Osteen, Owner/Operator

            Customer Contact

            • Mr. Patrick N. Osteen, Owner/Operator
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying tickets to the big game or concert? Don't get scammed

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/20/2022

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I purchased tickets for the 2020 Kentucky Derby from Derby Tickets Inc on June 8, 2019 for the amount of $11,605 (see attached invoice). Derby Tickets Inc. has an address of *** ******** ******* ***** **** *************** ** *****. I have been corresponding with ******* ******. The 2020 Derby was initially moved to September due to the COVID-19 pandemic. At this time we were given the option of moving our tickets to 2021 or to sell them. We asked ******* to try and sell the tickets and hotel accommodations. ******* was not able to sell the tickets, but indicated the hotels would be refunded for $3,200. The Derby was then officially cancelled on August 21, 2020. ******* provided an email on August 24, 2020 that refunds would be provided to those that had purchased tickets (see attached correspondence). ******* has continuously stated that refunds would be provided with various updates (see attached email correspondence). However, the last official correspondence he provided was on October 28th regarding the refund. I have contacted him since then to try and reach an agreement, but he has not been willing to provide the full refund. I would like assistance in obtaining a refund from this company for the tickets that were purchased.
            Read More

            Customer Reviews

            17 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Trish D

            10/28/2023

            Derby Tickets Inc is a definite, 5 Star, A+ Team. This is my fifth derby and I am a repeat costumer of Derby Tickets Inc. Their costumer service is outstanding as is their President Patrick. I am so excited to be attending the 2024 derby with my package through them again. Patrick and his team have certainly set the bar high on helping you have the best derby experience of your life. Highly Recommended.

            Derby Tickets, Inc.Com Response

            10/29/2023

            Trish, You girls rock!!! We love hosting y'all, and are looking forward to hosting you this year! Customers like you are why we give it 110% on everything we do. This can be a rough business sometimes, and it is tough dealing with a few bad people, like dishonest vendors, or people that are almst impossible to please (one lady compalined that she was unhappy with us because it rained, lol). People like you give my team and I the energy and motivation to jump all the hurdles! See y'all soon!!! Patrick
            Read 16 More Customer Reviews

            Local BBB

            BBB serving Greater Kentucky and South Central Indiana

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            BBB reports on known marketplace practices.

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