Business ProfileforFlaherty & Collins Properties

Subject: Complaint Regarding Excessive Charges on May and June ***************** BBB,I am writing to file a formal complaint regarding the excessive charges included in my May and June bills from Flaherty And Collins. I believe these charges are unfair and unjustified, and I seek your assistance in resolving this matter.I noticed a sudden increase of $100 on my May bill for plumbing services. The property management company claimed that this charge was due to an issue that occurred in my bathroom in April, which resulted in a clogged drain.Furthermore, when I arrived to pay my bill this month, I discovered an additional charge of over $300. These extra fees were attributed to late payment penalties, which I find highly unreasonable. It is important to note that I have diligently paid my rent on time in the past, and this sudden influx of charges has left me financially burdened.I have attached all communication between myself and the property management company, which includes my attempts to seek clarification regarding these charges. Despite my efforts to resolve the issue directly with them, I have been met with inadequate explanations and unsatisfactory responses.Given the circumstances, I have no choice but to request your intervention. I kindly ask that you investigate this matter thoroughly and help facilitate a fair resolution between myself and the property management company. Specifically, I am seeking the removal of the unjustified plumbing charge from the bill and a reconsideration of the excessive fees imposed for late payment so I can pay my bill for this month.I appreciate your attention to this matter and look forward to a prompt resolution. Should you require any additional information or documents, please do not hesitate to contact me at the provided phone number or email address.Thank you for your time and assistance.Sincerely,******