ComplaintsforAdvanced OrthoPro, Inc.
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Complaint Details
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Initial Complaint
09/23/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I made a payment as required on date of service 2/22/21, my insurance then paid more than estimated on 4/16/21, resulting in a refund due to me of $51.50. I have called 4 times, and still have not received the refund. The first 3 times the staff has told me the refund will be processed in a "week or so", today when I called, the staff member told me they were backed up and they would get to it as soon as they can. I believe waiting 5 months is long enough, can you please assist?
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.