ComplaintsforEasy Clean Carwash Inc.
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Complaint Details
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Initial Complaint
06/14/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
06/13/21 Paid $20 The company advertised easy car cleaning services yet my car was barely cleaned. I seen bird poop still after a $20 car wash and my car value depreciated because of a scratch that came from the machine cleaning the outside roof of my vehicle. I request that im refunded the $20 paid for car wash and $180 to cover the damage done to my new car.Business response
07/08/2021
HI *****,
We are just now hearing about this regarding the customer. At our Carwashes we don't have a 20.00 wash our highest wash is the Ultimate for 10.00. The customer never contacted the office regarding the bird poop or the scratches. If the customer would have approached a worked at the wash he was at, at that time we would have filled out a accident report and checked the cameras when the customer drove thru the carwash to see if there was previous scratches to the auto. Therefor there was no accident report filed and that is why nothing has been done. Our carwash is a soft foam brushes and it will not scratch the cars. I will call the customer and see what he would like to do.
Thank you
****** *****
Easy Clean Car Wash
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.