Vitamins and Supplements
NutraStopInformation and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB Serving Northern Indiana has identified a pattern of complaints regarding order fulfillment and lack of communication from NutraStop, based in Granger, Indiana.
Consumers report that after placing orders, they receive tracking numbers showing only that a label was created, with no further shipping updates. Many also state they were unable to reach the business through email, phone, or chat and did not receive refunds for undelivered products.
On 4/16/25, BBB contacted the business to understand its shipping practices, communication procedures, and steps to resolve these issues. As of 6/16/25, BBB has not heard a response after multiple attempts. BBB will continue to monitor complaints and update this profile as needed.
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