Business ProfileforSelect Property Management

We rented a home through this management company for 2 years and were very good paying tenants. This home is over 100 years old and many updates were needed. We took care of this property, other than simple wear and tear. We bought a home, gave appropriate notice and moved out on July 30th. Upon moving in, the home was NOT professionally cleaned, it was dirty but we took care of that ourselves. The cabinets were dirty and musty and the carpet was not recently cleaned either. (See move in video for PRIOR stains!) There were multiple marks on various walls, scratch marks and random stains when we moved in. Please see the video provided on move in day that shows these blemishes and were obviously not caused by us during the time we lived there and the reason for filing this complaint. We received an invoice for painting and wall damage (see video) which amounted to $880 which is ABSURD! We are contesting this since painting and normal repair is considered wear and tear. There were a couple stick on hooks that we left on the wall and were charged for those as well. They just peel off with zero damage caused.(Command hooks) We were also charged for keys which is fine but being charged $880 is not acceptable since that damage to this very old home was there prior, and with video proof! This is a deceptive business practice. In addition to the paint charge, the balance they are asking US to pay is $116.33 which exceeds our deposit amount. I have also attached the invoice with the breakdown. We accept the cleaning and key charge but requesting the $880.00 be returned to us. We have made SEVERAL attempts to contact *************, property manager with multiple calls, messages and emails with no response. There is VERY little difference between the move in and move out inspection and certainly NOT $880.00 difference. We are requesting this portion of our deposit back as this property appeared to have no recent maintenance or cleaning whatsoever even upon moving in.