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Find a Location

SAC Finance, Inc. has 1 locations, listed below.

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    Business ProfileforSAC Finance, Inc.

    Financial Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/9/2010

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This firm offers Auto Finance.

    Business Details

    Location of This Business
    6642 Saint Joe Rd Ste 100, Fort Wayne, IN 46835-1933
    BBB File Opened:
    4/25/2007
    Years in Business:
    29
    Business Started:
    1/28/1995
    Business Incorporated:
    11/16/1995
    Accredited Since:
    12/9/2010
    Type of Entity:
    Corporation
    Business Management
    • Mr. Chad Melchi, President/CEO
    • Mr. Tony Zuber, Compliance Manager
    Contact Information

    Customer Contact

    • Mr. Tony Zuber, Compliance Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: How to shop for financial services

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/11/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Ive been an a one customer since August with this company. Never missed a payment or had any other issues. I fixed some work to my car that I didnt know was covered under a warranty, I came out of ********************************************************************************************** 2 months. The car still wasnt driveable so I asked to see if the problem was fixable under my warranty. Its wasnt, but I was told I can rewrite my loan and that it will be fixed. Ive been hung up on by the store manager on ************* because he didnt want to hear me complain after he told me Wednesday that I had a check that would be ready Friday. So I went in person and was told the exact same thing. Here ************* I callback for him to say he hasnt spoke with anybody and he doesnt know when Ill get a check but clearly I was approved because my payment for my car has INCREASED. Still no repairs. I called corporate and spoke to a **** at the st. *** office she assured me that the check was there and to give it a couple hours and to call back before the end of the day. I called the office on ******** and they said they still dont know anything. Which made me call **** back. After our call a ************************* the regional manager calls and tells me that im wrong for calling and being frustrated and her staff has done everything they can. Which isnt true because I still havent got a check and Ive been hung up on by her the regional manager and by her manager of her Bluffton store. I feel like this is predatory lending practices and this is not right. They do this to people they think are in bad credit situations and then refuse or dont want to hear them out. Ive been paying for a car that I havent drove since January. Never late never missed and this is beyond frustrating because Ive done everything right on my end.
    Read More

    Customer Reviews

    8 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nautica G

    1 star

    04/12/2024

    Wish I could give them less DONT BUY A CAR FROM THESE ******** are faulty and rigged together you will have problems with your car theres no grace ****** at all but they hand out faulty cars so you have to fix and still pay for the car I recommend if you do decide to bother with these crooks take a mechanic ** it will look good till you under the hood for sure CLOSE THIS PLACE THEY ARE scamming hard working people like myself! I had a car 6 months with them and Im glad its over !!

    Local BBB

    BBB Serving Northern Indiana

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