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            Business ProfileGranite Ridge Builders, Inc.

            Custom Home Builder
            BBB accredited business

            Contact Information

            1020 Woodland Plaza Run

            Fort Wayne, IN 46825-1528

            Visit Website
            (260) 490-1417

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            Customer Reviews

            1.6/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/11/1998

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Granite Ridge Builders is Fort Wayne's leading custom home builder serving northeast Indiana, northwest Ohio, and southern Michigan. Our dedicated professionals put excellence, quality craftsmanship, and value into every home we build while providing an exceptional customer experience. Come on in and explore our over 15,000 square foot show room to see why so many homeowners have chosen Granite Ridge Builders as their partner in building a new custom home. 

            Business Details

            Location of This Business
            1020 Woodland Plaza Run, Fort Wayne, IN 46825-1528
            BBB File Opened:
            5/8/1998
            Years in Business:
            48
            Business Started:
            1/1/1976
            Business Started Locally:
            1/1/1976
            Business Incorporated:
            6/9/1986
            Accredited Since:
            6/11/1998
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Granite Ridge Group, Inc.
            • Granite Ridge Builders
            Related Businesses
            Business Management
            • Mr. Luke Hoffman, Vice President
            Contact Information

            Customer Contact

            • Mr. Luke Hoffman, Vice President
            Additional Contact Information

            Fax Numbers

            • (260) 497-0577
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/28/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            This company told me that they was tabling my medical to get me where I needed to be credit wise to get my home built and all I had to do was pay off my credit card and my wife's ********* account and this was said by *** but today they are saying my credit went down so now I don't get to build and if the would table the medical mine and my wife's credit would be high enough stop lying to me and trust me if I don't get the home loan with in the next 30 days I will be telling people not to do business with you guys cause you guys are a scam so build my house now and since you want to lie to me than you guys can pay for the house and gift it to me and my wife
            Read More
            Read 10 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            jesse b

            10/20/2023

            Driveway is cracked happened a day after I moved in, they never fixed it under warranty just filled with caulk which is not correct and now is worst. Never sent inspector for 1 year touch *** just had me tell them what was wrong then i had to get with sub contractors to fix them and none of the repairs held up. caulk is coming apart and cracking weeks later they did not use correct caulk around the sink and its coming up again. The floor wasnt put in correctly and they tried to fix it but still not right and the installer will not come fix it. the original installer got fired and the new guy doesn't want to deal with it but he's the only person who can do it under warranty. Paid to have generator prep done had a installer come look at it they put the wrong gas meter in and didnt wire in the switch for the generator. they claim they had it done right but its not so idk if they are just scamming me or ignorant but a professional generator installer would know better than some pencil pusher that is supposed to make these corrections.
            Read 4 More Customer Reviews

            Local BBB

            BBB Serving Northern Indiana

            More Info on Local BBB

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