Business ProfileforS&H Motor Sales

Purchase of my Audi was on 1/17/24. When I picked up the vehicle the check engine light was on. The co owner of the business saw this first and had service clear the code. He informed me if I had any other issues let him know. There was a note about the brakes needing to be checked. I drove the vehicle back to another location and decided to purchase the vehicle with the understanding that the problems would be fixed. After less than a week the low oil light came on, I added oil and called the salesman *****. He instructed me to make a appointment with service to have it taken care of. **** than a week later the oil light came back on, this time I texted the salesman and he responded and told me service would take care of me. I dropped off the car, the repaired the brakes and did a oil change, then informed me of a oil leak at the timing chain cover. They wanted to quote me a price to fix it. I explained the conversation with ***** and he assured me that it would be fixed, they refuse to fix the vehicle without charging me for the repair. The average cost for this repair is between $1,000.00 and $1500. I've had the car less than 2 weeks. I've reached out to the owner, sales manager, etc... I've been told they are not going to do anything about the problem unless I pay for it. I've been hung up on a long with my wife being yelled at by *****, no return calls from the managers or owners. Now I'm stuck with a car with a major repair needing done and haven't even made the first payment yet. This dealer needs to be removed from the BBB and held responsible for their actions. It's not hard to make the problem right and fix the car.