ComplaintsforJeff Home Improvements, Inc.
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Complaint Details
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Initial Complaint
01/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have Jeff Home Improvement to install windows on my mobile home. 3 men show up last week to install the windows. The men did not know what they were doing. Going to send another man out to see if he can install the windows. In the men time, I found almost a whole strip of siding was not install on back the right way. To me if a business did not have or know someone to install windows, just let the coustmer know. I live in a mobile home one window they took out put back in and now when you close the window slides down. Thank you ******* *******Business response
01/08/2023
Dear Mrs* *******,
Thank you for your business & thank you for calling us back for another project on your home. As you know by now, on Thursday/Friday we had John, from previous projects with you, back on the job and he completed your window installation last week: I believe one or two days after we first started. The vinyl siding was a product of the manufacture and replacing the windows revealed they had used a piece of siding that was to short. We spent considerable time around the metro Louisville area tracking down a piece of siding to match as good as possible and also installed that. Sometimes things don't always go according to plan but just like thousands of other customers for over 30 years have found out, we will make sure everything is right. Again we really appreciate your business and its always a pleasure for our team to work with repeat customers like you. If you still have questions or concerns feel free to call me anytime Monday -Saturday 8am - 8pm. I want you to be happy with the finished products and services we have provided for you. *************
Sincerely,
**** *****
Company Operations Manager
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Contact Information
5521 Highway 31 E
Clarksville, IN 47129-9234
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Get a QuoteCustomer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.