Customer ReviewsforByrider
55 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from roberta r
1 star04/22/2024
Business is a rip off. I'm paying $19000 for a car worth $7000.Review from Latonya G
1 star03/11/2024
The sales man lies to me about the price of the vehicle, I wanted a truck and they gave me a ***** track. The first 2 weeks I had it the heat went out on the coldest day of this past winter. They said they fixed it then went right back out. They took me into two different rooms before I could even look at the vehicle to sign contracts because it was late In the day. I did not get to test drive the car or even have enough light to even check out the vehicle. Before trading in my Dodge Ram. I asked them if I could get another vehicle they said no. Two weeks after that the valve casket went bad, so since then my vehicle has been in the shop every 2 weeks. The last time it needed a turbo booster and and the plugs all replaced. They charged me to fix it when they already knew it was going bad. I feel they just sell lemon cars and dont really keep there word about all the warrantys on the vehicle. Since the turbo booster was fixed. The same day I went to go pick it up. Giving them my last of my money. On my way home the turbo boosters hose came loosen and my ride that took me to pick up the vehicle saw it dragging under my vehicle half way home. At the same time getting out of my vehicle to check it out we also noticed while it was in there care to fix it the hood has been dented on both sides, there is a dent on the driver door, and the hoods paint is chipping. I would not recommend this company to any one. They come at you nice then stab you in the back with outstanding car fees, half done work, and more charges on top of a vehicle that is already falling apart.Review from Kitana B
1 star02/15/2024
trash. they do not keep they word and will sell you lemons. i bought a ****** cube with expensive floor mats that covered the biggest hole in the drivers side in the floor.Review from Tammy T
1 star01/11/2024
I bought a 2014 dodge journey Ive had problems with his car from the day I had bought it starting with the radiator overheating melting the reservoir there was no clamps on the hosing there was a piece of wire holding the hose that attaches to the reservoir runs to the radiator also a piece of wire holding it onto the radiator the other hose going from the radiator to the engine also had copper wine attach instead of hose clamps on all of the hoses that is heated water that runs through the engine to the reservoir we have copper wiring instead of proper clamps that belong in the house Ive had an only from get-go and the reason why no I have it all laid as I climbed in a need my car to drain my radiator because I have provided 2 gallons of antifreeze which was never put in my radiator they filled it with water and kept my antifreeze now have an ***** and Ive been having normally since today I had the car its always had a raced a half a quart low every week Ive been to your shop several times for mechanics as I can find an ***** Valley Road to the home-office to report the incident all of a sudden now everything I was told about the car is all then lies so we get to lie to the consumer for ****** on a used automobile then when he does need it there is no heat in the automobile they want to charge me six grand to replace the heating elements and everything that needs to get heed to the automobile it shouldve been done before they sold a used car and $****** and these companies continue to get away with thisReview from Kerry K
1 star10/26/2023
Run, do not walk, away from this dealer. They are a predatory lender, seeking out those with poor credit. The interest rates are sky-high. When I purchased my vehicle, I told the guy I'd like to take the night to think about it. "Oh, really? Most people make their minds up while they're here. Let's go ahead and sign the paperwork". Unfortunately, even after taking 24 hours, I went with them. Trading that car in and getting rid of JD Byrider (they can change their name but they still are awful) was a VERY happy day in my life!Review from Kenneth A.
1 star08/15/2023
I would say less but there is no such thing.Car has stopped on me several times and they also lied about taking it to ******************* for a recall basiclly giving me the okedoke otherwise called the run around. I would not let them put air in my tires.Review from Tierra W
1 star07/12/2023
This place sold me a car within a week the radio had broke and the car was making a horrible dragging noise going up hills after having to wait two weeks just to get it in and looked at they kept saying nothing was wrong with the car and when they drove it nothing was wrong and they werent experiencing what I was only for me to get it back and on the paper it said it was work done to my car fast foward to now its making the noise again my check engine light is on and now they are telling once again I have to wait two weeks just to get it looked at. ****** is rude very unprofessional hangs up on you very very argumentative. This whole place is unprofessional the business they work for is unprofessional so it really shouldnt shock me the people they have working for them. The whole experience has been a disaster and if I can just help and save somebody from making the same mistake I would.Review from Eric S
1 star06/29/2023
I was new to the car buying experience and byrforced me to buy a car I didn't want and I paid 17 times the kbb value. I just want to give it back if I can and not be responsible for payments. I would n3ver send anyone to this dealership ever! Don't go!Review from Lawrence D
1 star05/12/2023
Byrider in ***********, took advantage of my exwife. She went there to buy a van and the one she wanted they wouldnt evrn talk with her about it. They instead pushed another van off on her that is a total piece of junk. It has rust undrt the paint and something is continually going wrong . Be ware when buying from the one in ***********. I guess im going to have to get a lawyer involved to see if it can be made right.Review from Sara H
1 star04/24/2023
This place is worthless. The employees are the rudest people I have ever met! I just spent 255 to get a car back that I should have never been in in the first place. My 1, 2 and 3 year old get in this car daily and their life is in danger. But Im just supposed to accept the fact that it was my mistake I got charged for a tow fee when I drove the car to them! Someone please explain how that is even acceptable. And then to top it off the service person I was being nice with after all I have been with had the nerve to call me out of my name.
Customer Review Rating
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