ComplaintsforBy Pass Auto Body
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Complaint Details
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Initial Complaint
08/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
see Attached document
Took car on 5-25-2022 after driving my car my car started shaking. On June 08, 2022, I was on my way back to By Pass Auto Body Shop and my tire came off and dropped fown on street and landed on the XLE because there was no lug nuts on tire to hold tire.
Business response
09/19/2022
We refunded her the labor money. She was happy that. We mailed a refund check to the address she requested which is a different one than the one she provided on this complaint form.
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Contact Information
2300 E Clear Lake Ave
Springfield, IL 62703-1404
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.