Customer ReviewsforCrack Attack Concrete

We had a stamped patio through Crack Attack installed last Sunmer and I was incredibly encouraged when we signed up but the end product is well below expectations. There are chunks missing, cracks in the concrete that are sure to expand and crumble through winter, the seal was applied unevenly and the release was applied sloppily and stained our siding. They were supposed to apply a finish on the steps that they didnt apply and the only response to all of this that we got was, Well, thats what you get with stamped concrete. The life of our patio is surely limited and I am very disappointed. They seemed to be great in the planning, but once we were booked, they pushed our time out without communication. I reached out several times and finally got a response. I understand that times are tough, but a little proactive communication goes a long way. I was willing to forgive that, but the poor quality of the end product leaves me frustrated that we paid full price and were brushed off for our concerns. I would not recommend.After sharing this review on ******** and ******* I was contacted and they came out to look with the concrete company. I was told that my patio would be redone due to the obvious quality concerns. This has still not happened and I have not been prioritized. In addition, I have been told that I am responsible to pay for the landscaping work and septic that I will have to have re-done, even though I made my concerns known and was brushed off at final inspection and before I had that work completed. I had hoped that this would be recovered but to date, this is unresolved.

I apologize for the inconvenience. Our company has been in contact with ******************* via multiple emails in regards to replacing her stamped patio for free, due to a bad mix from the plant. Unfortunately, we can not meet her time line to perform the work. Crack Attack Concrete stands behind our work and customer satisfaction. We have reached out to ******************* to offer her a refund.