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      Country
          Country

          Find a Location

          Concrete Hero has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Concrete Hero

              1031 Howard street Saint Charles, IL 60174

              BBB Accredited Business
            • Concrete Hero

              908 Apple Dr Schaumburg, IL 60194-2251

              BBB Accredited Business

            Business ProfileforConcrete Hero

            Mud Jacking Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/1/2008

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Concrete Hero offers solutions that are designed to extend the life of concrete.  Our main services include polyurethane concrete lifting, epoxy/polyuera floor coatings, concrete sealing, joint and crack caulking. 

            Products & Services

            Concrete Lifting - Polylift

            Concrete floor coatings - epoxy and polyurea

            Concrete Sealing

            Concrete Caulking

            Business Details

            This is a multi-location business.

            Find a Location

            Concrete Hero has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Concrete Hero

                1031 Howard street Saint Charles, IL 60174

                BBB Accredited Business
              • Concrete Hero

                908 Apple Dr Schaumburg, IL 60194-2251

                BBB Accredited Business
              BBB File Opened:
              7/28/2008
              Years in Business:
              31
              Business Started:
              1/1/1993
              Business Started Locally:
              1/1/1993
              Business Incorporated:
              3/24/2008
              Accredited Since:
              10/1/2008
              Type of Entity:
              Corporation
              Alternate Business Name
              • Catalano Concrete
              • Catalano Concrete Construction, Inc.
              Business Management
              • Mr. Pete Catalano, President
              Contact Information

              Principal

              • Mr. Pete Catalano, President

              Customer Contact

              • Mr. Pete Catalano, President
              Additional Contact Information

              Fax Numbers

              • (847) 466-5141
                Other Fax

              Phone Numbers

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/08/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Concrete Hero (**** Catalano) installed a new driveway for my home on 6/18/2020. I spent a significant amount of money and trusted their expertise. Concrete Hero damaged my curb and sidewalk and gave me a really hard time about coming back to fix it. They put some mismatched concrete in the damaged areas which has since crumbled away and looks horrible. Within a year, the entire concrete driveway was pitting everywhere, crumbling at the edges, and has many cracks. Although I have a 3-year warranty, the company is not returning ANY of my calls or emails (I've been trying for almost 3 years, not a single response).I also made a ****** review to which they replied that they came to my house to review and discuss. This is a lie. Despite calls, emails, and letters, they have not responded even ONCE. They also claimed this is wear and tear, which is also a lie. My driveway is crumbling at the edges and pitting an excessive amount throughout, and I don't use salt nor plow. Every year it is worse and worse. I wish I would have paid more for a company that knew what they were doing. My neighbors have even commented on the way it looks. When you invest this much money in something, you expect a good result that will last years. I've never had problems with any other contractors over the years, but this is an 100% shady business. They are not honoring their warranty, and I had a reasonable expectation that the driveway would have held up for years without these immediate issues. The fact that they didn't even return the a single call shows how much they don't intend to follow up with issues.
              Read More

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mike S

              10/08/2022

              Concrete Hero truly is a "hero!" They recently fixed a sinking front porch and separated front step at my house. Other contractors said the step could not be done! **** was very responsive and professional during all my questions prior to starting my project. The project was completed during the time period **** provided and the workers showed up and started on time. The completed project is better than I expected. I could not be happier or more satisfied with my experience. Concrete Hero will be my go-to company for any further repairs I may need and the company I'll refer to neighbors and clients.

              Local BBB

              BBB of Chicago & Northern Illinois

              BBB Reports On

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