ComplaintsforJoe's Transmissions
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Complaint Details
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Initial Complaint
04/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My husband and I Went to joes transmission shop to have our transmission replaced. We said that we wanted the whole transmission replaced. We got our vehicle back and was informed everything was replaced. Not even a month later the same issue went on. We scheduled and appointment for January 10. We have contacted *** several times inquiring about our vehicle. He keeps saying I will work on it this week. Its now April 4th, and we still dont have our vehicle back. He keeps telling us that he is the only worker. The problem is that I drive by there everyday heading to work, and he is taking on new customers and new vehicles. When I said this to him he keeps blowing us off and saying hes not avoiding it. He doesnt want to work on it because its covered under warranty and it will tie him up from new customers.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.