Business ProfileforFreed Plumbing, Inc.

Rich from John Freed plumbing came to my home on 11/2/2022 to install new shower head, toilet seat and cartridge in vanity sink faucet. He completed that in 30 minutes. He went to replace the cartridge in the shower faucet he left for 40 minutes to buy the cartridge and he had issues from the get go, he said he could not get it removed so he used a blow torch, my smoke alarms were going off and the house was filled with smoke. Took him 3 hrs to get that cartridge replaced. Not sure why they don't have basic parts with them he charged me for the 40 min of time to buy the part. Two weeks later my shower faucet is dripping, I called Freed and he said he would send some one out. This guy walked in the bathroom and said he would have to knock walls down to find the problem. I told him I did not have another $300 to spend on this. My bill from 11/2 was $620, he told me it would be a lot more than that so I told him to leave. I called a different company to have a look the issue according to them is damage caused by excessive heat from the blow torch, I paid this guy $218 for him to take the cartridge out and inspect the pipes. I called Freed once again hoping to get some sort of reimbursement.His guy caused damage to the faucet and he said the plumber I hired does not know what he's talking about and refused to take any responsibility. They offer a senior citizen discount but that never happened I'm assuming his plumber ate lunch on his 40 min trip to the hardware store and charged that to me. Simple tasks and I was charged $429 in labor for the work that day.