ComplaintsforSilvestri Law Offices
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Complaint Details
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Initial Complaint
04/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I rented a property from one of your clients and was never give my my security deposit back after I moved out 2 months ago. I was advised to contact the law office and every time I call I get voicemail or a receptionist who states *** is never available. Ive been dealing with this for months and Im convinced both you and your clients are playing games: you are the worst law office I have ever dealt with and this whole dispute is over $1100.Business response
04/24/2024
*** Silvestri reported via email
a day ago (Tue, Apr 23 2024 at 6:08 PM)
To:"***************************************************************************************" <***************************************************************************************>
You don't often get email from ***********************************. Learn why this is important
Dear BBB:
Yesterday, April 22, 2024, I received the attached letter in the mail, which is a complaint that was filed by *********************. As you can see, the postmark on the envelope indicates it was mailed from your office on April 16, 2024. (See attached envelope)
************ was a former tenant of one of my clients, and had moved out without notice from her apartment. On April 16, 2024 (prior to my receipt of your letter) the matter was resolved. I am attaching a copy of the email which shows that it was resolved.
************** complaints are meritless, and overexaggerated.
********** Silvestri
SILVESTRI LAW OFFICE
**************************
******************
ph. ************
fax ************
e-mail: ***********************************
--CONFIDENTIALITY STATEMENT--
This e-mail transmission contains information that is intended to be privileged and confidential. It is intended only for the addressee named above. If you receive this email in error, please do not read, copy or disseminate it in any manner. If you are not the intended recipient, any disclosure, copying, distribution or use of the contents of this e-mail is prohibited. Please reply to the message immediately by informing the sender that the message was misdirected. After replying, please erase it from your computer system. Your assistance in correcting this error is appreciated.
WARNING: YOU HAVE RECEIVED AN EMAIL THAT ORIGINATED FROM OUTSIDE THE ORGANIZATION. PLEASE VERIFY ALL MESSAGE CONTENT BEFORE CLICKING ON LINKS OR ATTACHMENTS.
PDF
BBB **** *********************.pdf
472.39 KB
PDF
envelope *********************.pdf
139.3 KB
PDF
********************* email.pdf
679.26 KB
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.