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Find a Location

B & A Auto and Light Truck Service, Inc has 1 locations, listed below.

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    Business ProfileforB & A Auto and Light Truck Service, Inc

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/30/2022

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Auto and Truck Repair Services

    Business Details

    Location of This Business
    1401 N 24th St, Quincy, IL 62301-3356
    BBB File Opened:
    5/17/2002
    Years in Business:
    24
    Business Started:
    9/1/1999
    Business Incorporated:
    9/1/1999
    Accredited Since:
    6/30/2022
    Type of Entity:
    Corporation
    Alternate Business Name
    • B & A Auto & Light Truck Service
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Robert L Daly, Owner
    Contact Information

    Principal

    • Mr. Robert L Daly, Owner

    Customer Contact

    • Mr. Robert L Daly, Owner
    Additional Contact Information

    Fax Numbers

    • (217) 228-9791
      Other Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had an extended warranty that I purchased through my bank- 2012 Honda CR-V. My car is driven and has very limited mileage on it. I took it to the shop because it makes a horrendous noise after I start it up but then it stops after I drive it. I called B&A and they accepted the warranty. I dropped it off on July 30th. They diagnosed the problem and said I ran low on oil, performed the oil change. He said he replaced a relay fuse regarding the horn. They didn't ask for my authorization before the oil change because the general maintenance requirements. I went there and paid for it then found my steering wheel was in the car seat. He put it back on and it still made that noise. He said since it ran low on oil, it will always make the noise. I was on the way to the bank and went to honk the horn and it didn't work. I paid $177 for the service I didn't authorize and the initial 2 problems are still there that I took the car there to be repaired. I am home 4 days a month because I am an over the road driver. This car came into their garage on warranty work which should not have been charged to me. I will pay for the oil change even though it was not authorized and would like a refund on the other services.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

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