ComplaintsforRe|Claim Fitness
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Complaint Details
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Initial Complaint
12/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have contacted Reclaim Fitness twice about a charge for $49.90 on 11/17/2023. Reclaim has told me that they do not know what the charge is for and would look into the matter. I have also realized that I have been charged this amount for months. When I spoke to **** he said that he would find out what the charges were for and would credit me any money that I was owed. I have not received a phone call and I was only credited $24.95. That is half of the charge and for November 17th and the question of the previous charges has not been answered. I have disputed the $49.90 with my credit card company, but I would like to know about the previous charges and receive credit for those months as well.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.