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Find a Location

Simply Comfortable Heating and Cooling has 1 locations, listed below.

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    Business ProfileforSimply Comfortable Heating and Cooling

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/20/2023

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    1817 E Kensington Rd, Mt Prospect, IL 60056-1923
    BBB File Opened:
    5/23/2018
    Years in Business:
    7
    Business Started:
    4/20/2017
    Business Started Locally:
    4/20/2017
    Business Incorporated:
    4/20/2017
    Accredited Since:
    10/20/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Zachs HVAC LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 4:00 PM
    T:
    8:00 AM - 4:00 PM
    W:
    8:00 AM - 4:00 PM
    Th:
    8:00 AM - 4:00 PM
    F:
    8:00 AM - 4:00 PM
    Sa:
    8:00 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Mr. Zach Budruweit, President
    Contact Information

    Principal

    • Mr. Zach Budruweit, President

    Customer Contact

    • Mr. Zach Budruweit, President

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have carefully listed out our grievances below for review along with any additional documentation attached: Wiring of Panel: As admitted by **** verbally, he purposely completed the 2 wire installation although knowing the set up should require 3 because, in your words this is what I had with me at the time. I have attached the schematic that verifies the wiring should have always been 3 wires. Also, we have had this reviewed by another HVAC professional as an independent consultant who verifies the wiring should have always been 3 and never just 2.Work Completed by ************************* (homeowner): **** solely mounted the control panel and provided power to the panel by installing a junction box and running wire to the power control panel. Provided assistance to crew with specific questions as it relates to power isolation during boiler installation and wiring work. Time spent reviewing work completed to verify wiring work was completed accurately and found significant electrical safety concerns. This was also verified by another individual journeyman electrician after inspection. 1. Caught missed 3RD wire as mentioned in item 1 listed above. 2. Caught missed installation of 15 AMP fuse which by **************** code is required. Disposal of project debris: as mentioned, the removal of the concrete, boiler as well as piping that was disposed of in our rented dumpster was disposed of by crew without homeowner consent. Work Scheduled Timeline: project quoted as roughly 2 days, then pushed to 4 days. The final completion was 1 from start date. During this time, for electrical and code concerns, the heat was not used to prevent any damage to the home. Undisclosed Charges: The unexpected charge of $333 for installation of thermostats as well as installation of customer power head. These charges were not discussed. We were reimbursed partially but seeking additional reimbursement due to negligence, poor workmanship, and unfulfilled customer satisfaction.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Susan l

    5 stars

    01/25/2024

    I have to say, ********** team @ Simply Comfortable ******************************************* really do a fantastic job. I would recommend them, you won't be disappointed. They give really superior service & at very competitive prices.

    Local BBB

    BBB of Chicago & Northern Illinois

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