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Find a Location

College Hunks Hauling Junk has 1 locations, listed below.

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    Business ProfileforCollege Hunks Hauling Junk

    Moving Companies

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6813 N 2nd St, Machesney Park, IL 61115-3703
    BBB File Opened:
    2/17/2020
    Years in Business:
    7
    Business Started:
    8/3/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • College Hunks Moving
    Business Management
    • Business Manager, Owner
    Contact Information

    Principal

    • Business Manager, Owner

    Customer Contact

    • Ms. Michele Westphall, Operations Director

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/10/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    I contacted College Hunks after reading that their organization was endorsed by Shark Tank. That endorsement made me believe that their business was not only legitimate but honest and responsible.On Saturday, September 30, 2022 I spoke with a female representative for them. I wanted to have them remove a ******** over the ground jacuzzi which sits on our wood deck.The representative asked how many persons the jacuzzi sit to which I stated four. After discussing the date for the service to be performed she stated that the price would not include emptying the device. I told her that the jacuzzi had been emptied; the electricity had been shut off as well as the water supply.Next, she gave me the price quote: $404.00 The appointment was scheduled for the following Friday, August 5, 2022.The removal crew was late arriving by 1:30 hours approximately. I was concerned because it had just started to rain.The group leader told me that they were not able to remove the jacuzzi, that the purpose of the trip was only to give a quote. That had not been what the telephone representative had told me during our conversation on September 30th. She indicated that the crew would be removing the jacuzzi on that visit.In addition, the leader of the group told me that there would be other charges not included in the price quote. He gave me a total cost of $635.00; in other words, 50% more than the price I was quoted. The man also said that the jacuzzi was a six person *******. I told him it is a four person ******* and I asked him to take a look for himself. His response was that the price would be what he had already quoted me.After the crew left, I contacted the company. The manager with whom I spoke corroborated the information that I had provided him. And he confirmed what I told him was so.I just wonder if because I am a senior and a woman this organization believed that they could take advantage of me with their pricing.

    Customer Reviews

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    Local BBB

    BBB of Chicago & Northern Illinois

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