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Find a Location

Unlimited Moving And Storage LLC has 1 locations, listed below.

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    Business ProfileforUnlimited Moving And Storage LLC

    Moving Companies

    At-a-glance

    Customer Reviews

    3.65/5stars

    Average of 115 Customer Reviews

    Customer Complaints

    77 complaints closed in last 3 years

    27 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Unlimited Moving & Storage is a full service moving company. Services include: Short & Long Distance moving, Packing Supplies, Packing Assistance, & Climate Controlled Storage.

    Business Details

    Location of This Business
    7080 N McCormick Blvd, Lincolnwood, IL 60712-2711
    BBB File Opened:
    3/18/2021
    Years in Business:
    4
    Business Started:
    11/20/2019
    Business Incorporated:
    11/20/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    • DOT:  3380603

      MC:    1084959


    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Kenya Gomez, Owner/Operator
    Contact Information

    Principal

    • Kenya Gomez, Owner/Operator

    Customer Contact

    • Kenya Gomez, Owner/Operator

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    77 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/19/2024

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    They picked up my delivery late and delivered my order late and did not compensate for the wait for goods. They picked up on 2.18.24 and said the delivery window would be between 2.29-3.13. I wasnt contacted for delivery until 3.18, less than 24hrs before the first attempt of delivery. They did not take into consideration the availability on my paperwork at pickup for when delivery could be made and was told they would return my goods to ********* and I would have to pay for redelivery. Delivery was finally done on 3.19.The driver tried to extort fees for a shuttle that was unnecessary. They threatened to return my belongings to ********* and make me pay to redeliver. I called dispatch and told them I had a stair fee on my paperwork when there werent stairs. They said fine there is an elevator fee.. when there was never one mentioned. Zero consistency and use threats to extort money from vulnerable people. Then I was told I was to pay a long carry and if I didnt pay before they unloaded they would leave my stuff in the street. I would never do business with a company that treats people this way. Threatening to hold your belongings hostage for more money. The driver ***** was horrible to my apartment manager and has multiple complaints naming him for threatening people and sexual harassment, yet when I mentioned this to **** with the moving company he acted like hes never seen anything. My boxes were damaged and ripped open, items were spilling out.I would like compensation for the late delivery.
    Read More

    Customer Reviews

    115 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William B

    5 stars

    05/15/2024

    They group on the relocation exemplified the epitome of professionalism. All of my furniture was wrapped in high-quality moving blankets and taped securely.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

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