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Business Profile

Gun Dealers

Pelcher Outdoors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gun Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/16/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******* Shooting Supply had an auction for a Sig 1911x pistol on gunbroker.com that I was bidding on. ******* stated on multiple places across the page that the auction was a ***** auction with no reserve. It also stated that if a bidder won, they were required to pay the winning bid amount. I was the high bidder with three days left. The auction was ended early by gunbroker itself pulling the listing and stating "reserve has not been met." I contacted the seller and was told that the manufacturer told them to take the auction down or they'd lose their dealer status so "sorry?" as they stated. I contacted gunbroker as well and was told that the seller had asked to take the ad down because they had uploaded the wrong pictures. I responded that was not the reason and copied the email response from the seller. ********* said they'd look into this. I never received a response until I contacted ********* again. They said that the item was removed due to a manufacturer policy and that gunbroker had set the system to remove the listing at a higher price for not meeting the reserve. Had I won the auction and said that I couldn't because it violated some policy not associated with the auction, I would have been forced to pay. Instead both parties gave me snarky responses because they know there are no consequences to their lack of honor even though they had entered into a binding contract that cannot be invalidated by a third party.

Pelcher Outdoors is NOT a BBB Accredited Business.

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