ComplaintsforPlote Construction, Inc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/14/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have been in contact with the Cook County Construction Bureau since March 24th, 2023 (on paper) as well as with Plote Construction due to a flat tire that was obtained. The last email I had sent was on June 5, 2023 to their claims department after corresponding through email over a few months, but I have not received any answer from the company since. I tried getting in contact with them several times through phone and left voicemails as well, but I did not receive calls back. I sent in a quote of how much I had to pay for repairs and asked for compensation. Compensation was not accepted by Plote Construction due to construction being "done per the direction of the engineer on the project". I asked for the project engineer's information and was never given that information.Initial Complaint
11/08/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I got a flat tire in a construction zone on I90 in ******* in 2021. There were manhole covers on the side of the road that were not correctly covered and ripping tires to shreds. This was a major problem and safety issue for motorists that was covered by media outlets in *******. After filing a complaint with IDOT, they referred me to Plote Construction who denied my claim to cover the cost to fix my tire. Here are the links to the stories:https://wgntv.com/news/*******-news/drivers-say-construction-on-the-*******-causing-a-flurry-of-flat-tires-on-the-**************/https://www.chicagotribune.com/news/breaking/ct-*************************-cars-damaged-20200928-xhx4rd4qsngyppn3szpuen7woa-story.html This is clear negligence and irresponsible of Plote to not cover the cost of my tire repair. I have photos of my car and the paper work I submitted to IDOT.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.