ComplaintsforPrime America
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/03/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Id like an apology from Prime America. They have greatly insulted and offended me. Prime America was in receipt of the death certificate and the homicide detectives name and contact information for my son, *******************************. Instead they asked did he commit suicide or if I had anything to do with his death. They did whatever they could to delay paying.and sent numerous letters to me during their delaying tactics. I would like your assistance in getting them to write a letter of apology for their prolonged and insensitive behavior during my time of grief. Thank you in advance.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
15 Spinning Wheel Rd.
Hinsdale, IL 60521-2914
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.