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Find a Location

J.C. Movers & Lumpers Services, Inc. has 1 locations, listed below.

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    Business ProfileforJ.C. Movers & Lumpers Services, Inc.

    Moving Services

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    J.C. Movers & Lumpers Services, Inc. is a moving labor provider that also offers move and post-move cleaning. This business is located in Hillside, IL, and serves the western Chicago suburbs including Oak Brook, Lisle, Downers Grove, Hinsdale, Westmont, Lombard, Elmhurst, Westchester, La Grange, Darien, Burr Ridge, Woodridge, Glen Ellyn, Wheaton, Naperville, Berwyn, Cicero, Oak Park, Franklin Park, Rosemont, O'Hare, Itasca, Bloomingdale, Carol Stream, Winfield, Warrenville, and West Chicago. This company offers moving labor service, moving cleaning services, lumpers services, moving supplies, and provide their services for residential customers and commercial businesses.

    Products & Services

    Specializing in professional Lumpers load; unload, palletize, stack & unstack trucking loads.

    Business Details

    Location of This Business
    2000 S 25th Ave Ste 118, Broadview, IL 60155-2817
    BBB File Opened:
    9/13/2010
    Years in Business:
    15
    Business Started:
    8/1/2009
    Business Started Locally:
    8/1/2009
    Business Incorporated:
    9/18/2009
    Type of Entity:
    Corporation
    Alternate Business Name
    • J. C. Movers
    Business Management
    • Ms. Chandra Thomas, CEO
    Contact Information

    Principal

    • Ms. Chandra Thomas, CEO

    Customer Contact

    • Ms. Chandra Thomas, CEO
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kyle L

    1 star

    01/25/2022

    Working with ** *************************************** was the worst experience of moving that Ive ever had because of the incompetence and unprofessional behavior of the crew. Only 2 movers showed up rather than the 3 we paid for. When asked, the other movers laughed, smirked at each other, and just said "He's not coming."The crew leader, ******, smelled strongly of alcohol upon arrival. Throughout the day ****** was aloof, slow-moving, and rarely spoke. He stayed inside the townhouse most of the day, taking apart a crib, and left all the hard work and actual moving to the younger member of the crew.The younger man was inexperienced and severely damaged our hardwood floors, front door, and drywall up and down the stairs. He was extremely careless with our possessions and did not load the truck efficiently or safely. He filled the entire trailer with boxes and furniture, but only about 5 high despite having 9' of vertical space to work with. Heavy boxes were placed on top of lighter boxes, and the boxes marked "fragile" were put on the bottom of the load underneath heavy furniture or other heavy boxes. Most of these fragile boxes and their contents were damaged during the cross-country drive. The load was not braced or reinforced in any way to avoid items shifting in transit which caused serious damage to a prized antique bookcase and several other items.When the crew at the destination opened the trailer to transfer the contents into a shuttle, everything had shifted during transit and many boxes were crushed. The crew actually identified a safety risk in unpacking the trailer because items would shift dangerously when a box or piece of furniture was removed. They were able to fit our entire load into 16' of shuttle truck space when stacked efficiently to the ceiling and properly braced. This is 12' less than what the ** moving crew used which represented over $900 in unnecessary trailer space cost.Please avoid this company and look for a more reputable local mover.

    J.C. Movers & Lumpers Services, Inc. Response

    01/26/2022

    Customer tried to bribe our office to pay him more than our claim process allows. When we refused he threaten to post negative reviews all over the internet.

    Local BBB

    BBB of Chicago & Northern Illinois

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