ComplaintsforCounty Property Tax Refund Specialists
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Complaint Details
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Initial Complaint
07/16/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
To Whom It *** ************************************************** of JDAD, *** needs to end communication with me. I never asked to receive their mailers, and too many are coming to my address.Business response
08/09/2021
Sorry that I missed your first messages. We take these inquiry very seriously. Can't explain how they were missed.
As far as ****************** compliant. We do not use a common mailing list, we create are own researched in-house mailing, approximately once a year. So we do not use a stale list. If we receive a good response we might use that mailer again. We will do everything possible to catch ****************** name and remove it from the list. If ************** is receiving more then two of our mailers in a year please have him directly contact us so we can review the material he is getting, but hopefully we will remove his name in the future from getting any more mailers from us at all.
Thank you,
***********************
Customer response
08/09/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************
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Contact Information
4 Highwood Ave Unit 2W
Highwood, IL 60040-1533
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.